Wegmans is a regional supermarket chain with 90 stores: 46 in New York, 17 in Pennsylvania, nine in New Jersey, 11 in Virginia, eight in Maryland, and six in Massachusetts. It is is a family-owned company, founded in 1916, headquartered in Rochester, NY.
Responsiveness rating
What you need to know about Wegmans Food Markets
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Wegmans Food Markets
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1500 Brooks Avenue
Attn: Consumer Affairs
Rochester, NY 14624
https://www.wegmans.com/
Phone Contacts
Main: (585) 328-2550
Customer Service: (800) 934-6267
Toll Free: 1-800-934-6267
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Cathy Gaffney
Vice President
1500 Brooks Avenue
Attn: Consumer Affairs
Rochester, NY 14624
[email protected]
Secondary Contact
Larry Damore
Senior Vice President Store Operations
1500 Brooks Avenue
Attn: Consumer Affairs
Rochester, NY 14624
[email protected]
Nicole Wegman
Senior Vice President
1500 Brooks Avenue
Attn: Consumer Affairs
Rochester, NY 14624
[email protected]
Chief Executive
Colleen Wegman
President and CEO
1500 Brooks Avenue
Attn: Consumer Affairs
Rochester, NY 14624
[email protected]
This contact was published on August 17, 2016 and updated on August 31, 2023.