PNC Bank Customer Service Contacts

PNC Financial Services Group, Inc. (stylized as PNC) is a Pittsburgh-based financial services corporation, with assets as of December 31, 2016 of approximately $366 billion, as well as deposits of approximately $249 billion.

How to reach a person at PNC Bank

Customer Service:  (888) 762-2265

International: (412) 803-7711

PNC Bank Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

PNC Does not provide direct customer service email addresses.

Customer service resources

Customer Service contact details

What you need to know about PNC Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with PNC Bank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

PNC Bank’s mailing address

300 Fifth Ave. the Tower at PNC Plaza
PIttsburg, PA 15222-2401

PNC Bank’s social media channels


PNC Bank’s executive customer service contacts

Primary Contact
Michelle Neidhardt
Chief Customer Officer
300 Fifth Ave. the Tower at PNC Plaza
PIttsburg, PA 15222-2401
[email protected]

For General inquires, card and bank management.

Chief Executive
William S. Demchak
300 Fifth Ave. the Tower at PNC Plaza
PIttsburg, AZPA 15222-2401
[email protected]

How to get professional help with your PNC Bank problem

If you need help with PNC Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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