PNC Bank
PNC Financial Services Group (PNC) is a Pittsburgh-based financial services corporation.
Telephone
Main : (412) 762-2000
Customer service : (888) 762-2265
International : (412) 803-7711
Fax :(412) 762-5798.
Mailing address
The Tower at PNC Plaza, 300 Fifth AvePittsburgh, PA 15222-2401
Website
pnc.com/en/personal-banking.htmlWhat you need to know about PNC Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with PNC Bank
Try self-service first
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Contact an executive
Start with the primary contact below, then escalate step by step if needed.
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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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Verified contacts
PNC Bank customer service executives
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Primary
Michelle Neidhardt
Chief Customer Officer
Chief Executive
William S. Demchak
Chief Executive Officer
Frequently asked questions about PNC Bank
To talk to a live person at PNC, call customer service at (888) 762-2265 and follow the prompts to connect with a representative.
For international inquiries, contact PNC Bank at +1-412-803-7711.
You can check your PNC balance through various channels, including online banking, the mobile banking app, by calling PNC's automated phone system at (888) 762-2265, or by visiting a PNC ATM.
For PNC credit card customer service, call (800) 558-8472.
PNC does not provide a direct email address for customer service inquiries. Contact the company by phone at (888) 762-2265 or visit a branch for assistance.
PNC Bank primarily operates within the United States. While it may have some international services, its primary focus is domestic banking.
Yes, PNC offers international wire transfer services for sending money abroad. You can initiate international transfers through your PNC account, but additional fees and processing times may apply.
PNC Bank is owned by The PNC Financial Services Group, Inc., which is a publicly traded financial services corporation based in Pittsburgh, Pa.
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Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 18, 2017. Updated October 19, 2025.