PNC Financial Services Group (PNC) is a Pittsburgh-based financial services corporation.
How to reach a person at PNC Bank
Main: (412) 762-2000
Customer service: (888) 762-2265
International: (412) 803-7711
Fax: (412) 762-5798.
PNC Bank Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
PNC Does not provide direct customer service email addresses.
What you need to know about PNC Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with PNC Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
PNC Bank’s mailing address
The Tower at PNC Plaza
300 Fifth Ave
Pittsburgh, PA 15222-2401
PNC Bank’s executive customer service contacts
Primary Contact
Michelle Neidhardt
Chief Customer Officer
The Tower at PNC Plaza
300 Fifth Ave.
Pittsburg, PA 15222-2401
Michelle.neidhardt@pnc.com
(412) 762-0454
For General inquires, card and bank management.
Chief Executive
William S. Demchak
The Tower at PNC Plaza
300 Fifth Ave.
Pittsburg, AZPA 15222-2401
bill.demchak@pnc.com
How do I talk to a live person at PNC?
To talk to a live person at PNC, call customer service at (888) 762-2265 and follow the prompts to connect with a representative.
What is the international number for PNC Bank?
For international inquiries, contact PNC Bank at +1-412-803-7711.
How can I check my PNC balance?
You can check your PNC balance through various channels, including online banking, the mobile banking app, by calling PNC’s automated phone system at (888) 762-2265, or by visiting a PNC ATM.
What is the phone number for PNC credit card customer service?
For PNC credit card customer service, call (800) 558-8472.
Can I email PNC customer service?
PNC does not provide a direct email address for customer service inquiries. Contact the company by phone at (888) 762-2265 or visit a branch for assistance.
Does PNC Bank work internationally?
PNC Bank primarily operates within the United States. While it may have some international services, its primary focus is domestic banking.
Can PNC transfer money internationally?
Yes, PNC offers international wire transfer services for sending money abroad. You can initiate international transfers through your PNC account, but additional fees and processing times may apply.
Who owns PNC Bank?
PNC Bank is owned by The PNC Financial Services Group, Inc., which is a publicly traded financial services corporation based in Pittsburgh, Pa.
How to get professional help with your PNC Bank problem
If you need help with PNC Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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