PNC Financial Services Group, Inc. (stylized as PNC) is a Pittsburgh-based financial services corporation, with assets as of December 31, 2016 of approximately $366 billion, as well as deposits of approximately $249 billion.[In the U.S., PNC is the fifth largest bank by number of branch offices, sixth largest by deposits, ninth largest by total assets, and fourth largest in number of ATMs.
Responsiveness rating
What you need to know about PNC Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with PNC Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
300 Fifth Ave. the Tower at PNC Plaza
PIttsburg, PA 15222-2401
https://www.pnc.com/en/personal-banking.html
Phone Contacts
Main: (412) 762-2000
Customer Service: (888) 762-2265
International: (412) 803-7711
FAX (412) 762-5798.
Email Contacts
PNC Does not provide direct customer service email addresses.
Customer Service Resources
Customer Service contact details
Social Media Contacts
Executive Contacts
Primary Contact
Michelle Neidhardt
Chief Customer Officer
300 Fifth Ave. the Tower at PNC Plaza
PIttsburg, PA 15222-2401
412-762-0454
[email protected]
For General inquires, card and bank management.
Chief Executive
William S. Demchak
CEO
300 Fifth Ave. the Tower at PNC Plaza
PIttsburg, PA 15222-2401
[email protected]
