On Call International

On Call International provides medical evacuation and emergency assistance for travelers.

Telephone
Main : (603) 328-1926
Toll Free : (800) 575-5014
Fax :(603) 898-9172
Email
Mailing address
11 Manor Parkway
Salem, NH 03079
Website
oncallinternational.com

What you need to know about On Call International

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with On Call International

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

On Call International customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Kristen O’Neil
Client Relationship Manager
Primary
Kristen O'Neil
Client Relationship Manager
Secondary
Jennifer Brunelle
Vice President Of Claims
Secondary
Kristin Toth
Vice President of Operations
Chief Executive
Tom Davidson
Chief Executive

Frequently asked questions about On Call International

If you are on your trip and have an emergency, you can contact the 24/7 Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or (603) 328-1926 (anywhere in the world). You can also email for emergencies at mail@oncallinternational.com.
Yes, you can find the online contact form here.
Call (800) 575-5014 or email mail@oncallinternational.com.
On Call International provides a range of services, including emergency medical evacuation, travel assistance, pre-trip planning, medical referrals, travel security assistance, and travel risk management.
Log into your account on the On Call International website, reviewing your membership or policy documents, or contacting customer service.
Download the claim form from the On Call International website, complete it, and submit it along with any required documentation via email, fax, or mail as instructed in the form.
On Call International offers travel security assistance including security evacuation, real-time security intelligence, risk assessments, and crisis response services for travelers facing security threats.
Yes. On Call International provides assistance for non-emergency travel issues such as travel delays, lost luggage, and minor medical issues. You can contact them via their customer service number for help with these matters. Call (800) 575-5014 or email mail@oncallinternational.com.
It is owned by HCC Insurance Holdings, Inc

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