On Call International Customer Service Contacts

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On Call International provides medical evacuation and emergency assistance to travelers. It is owned by HCC Insurance Holdings, Inc

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What you need to know about On Call International

On Call International has a long record of customer service complaints going back more than a decade.

How to resolve a problem with On Call International

Like most communication service providers, On Call International normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.


11 Manor Parkway
Salem, NH 03079

Phone Contacts

Main: (603) 328-1926
Toll Free: (800) 575-5014

Fax: (603) 898-9172

If you are on your trip and have an emergency, you can contact the 24/7 Global Response Center at (800) 575-5014 (toll free U.S. or Canada) or (603) 328-1926 (anywhere in the world). You can also email for emergencies at [email protected]

Email Contacts

[email protected]

Contact Us form

Social Media Contacts


Executive Contacts

Primary Contact
Kristen O'Neil
Client Relationship Manager
11 Manor Parkway
Salem, NH 03079
[email protected]

Secondary Contact
Jennifer Brunelle
Vice President Of Claims
11 Manor Parkway
Salem, NH 03079
[email protected]

Scott Sanders
Vice President of Operations
11 Manor Parkway
Salem, NH 03079
[email protected]

Chief Executive
Tom Davidson
11 Manor Parkway
Salem, NH 03079
[email protected]

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