CLEAR is a registered traveler program that lets members verify their identities at touchless, biometric security kiosks.
Responsiveness rating
What you need to know about CLEAR
CLEAR's executives are extremely responsive to customer feedback, earning it a score of 4 out of 5. However, its customer service responses through normal channels can be a little bit robotic.
How to resolve a problem with CLEAR
Start with the customer service contacts on this page and escalate to the managers if necessary.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
65 East 55th Street
17th Floor
New York, NY 10022
https://www.clearme.com/
Phone Contacts
Main: (917) 232-4000
Customer Service: (855) 253-2763
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Kasra Moshkani
Executive VP, Operations
65 East 55th Street
17th Floor
New York, NY 10022
(678) 502-8650
[email protected]
Secondary Contact
Jane Stanton
Head of Travel and Hospitality
65 East 55th Street
17th Floor
New York, NY 10022
(201) 245-4955
[email protected]
Chief Executive
Caryn Seidman-Becker
Chairman & Chief Executive Officer
65 East 55th Street
17th Floor
New York, NY 10022
(646) 723-1404
[email protected]
