CLEAR Customer Service Contact Support Via Phone Email Exec Contacts

CLEAR is a registered traveler program that lets members verify their identities at touchless, biometric security kiosks.

Responsiveness rating

4/5

CLEAR almost always responds to customer feedback or third parties. Executives do not try to hide from customers and welcome direct customer feedback, often getting directly involved in a resolution. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about CLEAR

CLEAR's executives are extremely responsive to customer feedback. We do, however, occasionally have CLEAR complaints, such as this one from a customer who almost missed his flight.

How to resolve a problem with CLEAR

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

65 East 55th Street
17th Floor
New York, NY 10022
https://www.clearme.com/

Phone Contacts

Main: (917) 232-4000
Customer Service: (855) 253-2763

Email Contacts

[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Kasra Moshkani
Executive VP, Operations
65 East 55th Street
17th Floor
New York, NY 10022
(678) 502-8650
[email protected]

Secondary Contact
Jane Stanton
Head of Travel and Hospitality
65 East 55th Street
17th Floor
New York, NY 10022
(201) 245-4955
[email protected]

Chief Executive
Caryn Seidman-Becker
Chairman & Chief Executive Officer
65 East 55th Street
17th Floor
New York, NY 10022
(646) 723-1404
[email protected]