Frontier Airlines Customer Service Contacts

Frontier Airlines is a low-cost airline headquartered in Denver. It serves over 120 destinations in the United States, Mexico, Central America, and the Caribbean.

How to reach a person at Frontier Airlines

(801) 401-9000

flyfrontier.com

Frontier Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.

What you need to know about Frontier Airlines

We receive frequent complaints about Frontier. Here’s a passenger who waited a year for a refund. Frontier has also been extra strict about carry-on luggage lately. Here’s a recent case in which it charged one of our readers twice for the same carry-on bag. And here’s the latest case involving a passenger who was kicked off a flight. Finally, Frontier was slow in processing a refund for this passenger.

How to resolve a problem with Frontier Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Frontier Airlines’ mailing address

Frontier Airlines’ social media channels

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Frontier Airlines.

Frontier Airlines’ executive customer service contacts

Biffle has asked us to make the following notation: Please give Frontier’s customer service team 24 hours to resolve a complaint before contacting him directly. Contacting him first “is creating multiple entries and makes helping customers harder,” he says.