Nordstrom Rack is the off-price retail division of Nordstrom Inc., which was founded in 1901 in Seattle, Washington, by John W. Nordstrom.
Responsiveness rating
What you need to know about Nordstrom Rack and HauteLook
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Nordstrom Rack and HauteLook
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Nordstrom encourages contact from its customers and has supplied contact details to us.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
700 S. Flower Street
Suite 1700
Los Angeles, CA 90017
https://www.nordstromrack.com/
Phone Contacts
Main: (206) 628-2111
Customer Service: (888) 966-6283
International: (319) 846-4140
Nordstrom Customer Service: (888)282-6060
International: (319) 846-4140
Email Contacts
Social Media Contacts
Executive Contacts
Secondary Contact
James F. Nordstrom
Executive Vice President and President of Nordstrom Stores
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
[email protected]
Geevy Thomas
President of Nordstrom Rack
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
[email protected]
Chief Executive
Adam Berhard
CEO Haute Look
700 S. Flower Street
Suite 1700
Los Angeles, CA 90017
[email protected]
Erik B. Nordstrom
Co-President
erik.nordstrom@nordstrom.com
Peter E. Nordstrom
Co-President
Pete.Nordstrom@nordstrom.com
This contact was published on June 16, 2018 and updated on June 23, 2023.