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Allbirds Customer Service Contacts

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Responsiveness rating

rating
3/5

Allbirds often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Allbirds

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Allbirds

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Allbirds, Inc is a San Francisco based shoe company at designing environmentally friendly footwear. Allbirds first shoe was the Wool Runner, which is made from New Zealand superfine merino wool.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

730 Montgomery St
San Francisco, CA 94111
https://www.allbirds.com/

Phone Contacts

Customer Service: (888) 963-8944

Email Contacts

[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Ashley Fattig
Customer Experience Manager
730 Montgomery St
San Francisco, CA 94111
[email protected]

Secondary Contact
Karla Camer
Associate Director, Client Experience
730 Montgomery St
San Francisco, CA 94111
[email protected]

Erick Haskell
President of International
730 Montgomery St
San Francisco, CA 94111
[email protected]

Chief Executive
Tim Brown
Co-Founder at Allbirds
730 Montgomery St
San Francisco, CA 94111
[email protected]

80104

This contact was published on November 6, 2018 and updated on September 7, 2023.