Chrysler Customer Service Contacts

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FCA US LLC, also known as simply Chrysler is an American automobile manufacturer headquartered in Auburn Hills, Michigan and owned by holding company Fiat Chrysler Automobiles, headquartered in London, England.  Chrysler is one of the largest American automobile manufacturers. It sells vehicles worldwide under its flagship Chrysler brand, as well as the Dodge, Jeep and Ram Trucks.

Responsiveness rating

rating
3/5

What you need to know about Chrysler

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Chrysler

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
https://www.chrysler.com/


Phone Contacts

Main: (800) 247-9753
Customer Service: 1 (800) 334-9200
Toll Free: 1 (800) 992-1997


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Jeffrey Kommor
Vice President US Retail and Fleet Sales Operations, J
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
[email protected]

Secondary Contact
Steven Beahm
Head of Parts & Service, FCA - North America & Head of Passenger Car Brands - North America
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
[email protected]

Chief Executive
Michael Manley
CEO and Chief Operating Officer for NAFTA region
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
[email protected]