FCA US LLC, also known as simply Chrysler is an American automobile manufacturer headquartered in Auburn Hills, Michigan and owned by holding company Fiat Chrysler Automobiles, headquartered in London, England. Chrysler is one of the largest American automobile manufacturers. It sells vehicles worldwide under its flagship Chrysler brand, as well as the Dodge, Jeep and Ram Trucks.
Responsiveness rating
What you need to know about Chrysler
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Chrysler
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
https://www.chrysler.com/
Phone Contacts
Main: (800) 247-9753
Customer Service: 1 (800) 334-9200
Toll Free: 1 (800) 992-1997
Social Media Contacts
Executive Contacts
Primary Contact
Jeffrey Kommor
Vice President US Retail and Fleet Sales Operations, J
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
[email protected]
Secondary Contact
Steven Beahm
Head of Parts & Service, FCA - North America & Head of Passenger Car Brands - North America
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
[email protected]
Chief Executive
Michael Manley
CEO and Chief Operating Officer for NAFTA region
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
[email protected]
This contact was published on November 22, 2014 and updated on August 25, 2023.