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Fiat Chrysler Automobiles Customer Service Contacts

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Fiat Chrysler Automobiles (FCA) was an Italian American Automobile company that was based in London.

In January 2021 FCA and Peugeot S.A. (Groupe PSA) finalized their merger to become Stellantis.  Stellantis consists of 14 brands that include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS, FIAT, Jeep®, Lancia, Maserati, Opel, Peugeot, RAM, and Vauxhall. The new company headquarters will be based in Amsterdam, Netherlands.

Responsiveness rating

rating
3/5

Fiat Chrysler Automobiles often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Fiat Chrysler Automobiles

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Fiat Chrysler Automobiles

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

25 St James’s Street
London, UK
https://www.chrysler.com/

Phone Contacts

Main: (800) 247-9753
Customer Service: (800) 334-9200

FCA US LLC
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Customer Care:
Alfa Romeo 1-844-253-2872 or Send Alfa Romeo a message
Chrysler 1-800-CHRYSLER (1-800-247-9753) or Send Chrysler a message
Dodge 1-800-4A-DODGE (1-800-423-6343) or Send Dodge a message
FIAT® 1-888-CIAO-FIAT (1-888-242-6342) or Send Fiat a message
Jeep® 1-877- IAM-JEEP (1-877-426-5337) or Send Jeep a message
Ram 1-866-RAM-INFO (1-866-726-4636) or Send Ram a message
Mopar® 1-888-528-HEMI (1-888-528-4364) or Send Mopar a message
SRT® 1-855-SRT-TEAM (1-855-778-8326) or Send SRT a message

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Reid Bigland
Head of U.S. Sales
25 St James’s Street
London, UK
[email protected]

Secondary Contact
Mark Stewart
Chief Operating Officer, North America
25 St James’s Street
London, UK
[email protected]

Chief Executive
​​​​​​Michael Manley (outgoing)
Chief Executive Officer
25 St James’s Street
London, UK
[email protected]

Carlos Tavares is the CEO of Stellantis. [email protected]

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This contact was published on February 4, 2015 and updated on August 25, 2023.