Fiat Chrysler Automobiles Customer Service Contacts

Fiat Chrysler Automobiles (FCA) was an Italian American Automobile company that was based in London. In January 2021 FCA and Peugeot S.A. (Groupe PSA) finalized their merger to become Stellantis. Stellantis consists of 14 brands that include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS, FIAT, Jeep®, Lancia, Maserati, Opel, Peugeot, RAM, and Vauxhall. The new company headquarters will be based in Amsterdam, Netherlands.

How to reach a person at Fiat Chrysler Automobiles

Customer Service: (800) 334-9200

Fiat Chrysler Automobiles Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

FCA US LLC
P.O. Box 21-8004
Auburn Hills, MI 48321-8004

Customer Care:

Alfa Romeo 1-844-253-2872 or Send Alfa Romeo a message

Chrysler 1-800-CHRYSLER (1-800-247-9753) or Send Chrysler a message

Dodge 1-800-4A-DODGE (1-800-423-6343) or Send Dodge a message

FIAT® 1-888-CIAO-FIAT (1-888-242-6342) or Send Fiat a message

Jeep® 1-877- IAM-JEEP (1-877-426-5337) or Send Jeep a message

Ram 1-866-RAM-INFO (1-866-726-4636) or Send Ram a message

Mopar® 1-888-528-HEMI (1-888-528-4364) or Send Mopar a message

SRT® 1-855-SRT-TEAM (1-855-778-8326) or Send SRT a message

What you need to know about Fiat Chrysler Automobiles

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Fiat Chrysler Automobiles

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Fiat Chrysler Automobiles mailing address

Fiat Chrysler Automobiles
25 St James’s Street
https://www.chrysler.com/

Fiat Chrysler Automobiles social media channels

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Fiat Chrysler Automobiles executive customer service contacts

Primary Contact
Christine Feuell
Chief Executive Officer, Chrysler Brand
25 St James’s Street
chris.feuell@stellantis.com
(513) 968-8481 , (Mobile) +31 237001511

Secondary Contact
Mark Stewart
Chief Operating Officer, North America
25 St James’s Street
mark.stewart@fcagroup.com

Alternative: mark.stewart@stellantis.com

Christopher J. Pardi
General Counsel and Corporate Secretary – North America at FCA Fiat Chrysler Automobiles
25 St James’s Street
christopher.pardi@stellantis.com

Jeffrey Mies
Vice President – Assistant General Counsel, Commercial Affairs at Fiat Chrysler Automobiles
25 St James’s Street
jeffrey.mies@stellantis.com (passed)
(248) 838-6419 (Direct) , (248) 420-8618 (Mobile) , +31 237001511 (HQ)

Chief Executive
​​​​​​Michael Manley
Chief Executive Officer / President
25 St James’s Street
mike.manley@fcagroup.com

Carlos Tavares is the CEO of Stellantis. carlos.tavares@stellantis.com

Frequently asked questions about Fiat Chrysler Automobiles

Is Fiat coming back to the US?

Yes, Fiat is making a return to the North American market after a four-year absence. The adorable Fiat 500 minicar will be sold here as the electric 500e.

Does Ford own Fiat?

No, Ford does not own Fiat. Fiat is an independent Italian automobile manufacturer, and its ownership structure has changed over the years.

Is Ferrari owned by FIAT?

No, Ferrari is no longer owned by Fiat. Ferrari became an independent company in 2016. However, Fiat played a significant role in Ferrari’s history.

Does Chrysler still exist?

Yes, Chrysler still exists. Stellantis plans to revitalize the Chrysler brand with new models, including electric vehicles.

Is RAM owned by FIAT?

Yes, RAM Trucks is a division of Stellantis (formerly Fiat Chrysler Automobiles). While Fiat Chrysler owns RAM, it is now part of the larger Stellantis group.

Does FIAT have an app?

Fiat does not have a dedicated app, but you can find information and services related to Fiat vehicles through the Stellantis Group’s official app or website.

How to get professional help with your Fiat Chrysler Automobiles problem

If you need help with Fiat Chrysler Automobiles, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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