American Express Travel

American Express Travel is the personal travel, corporate travel, and travel-related services division of American Express.

200 Vesey Street
50th Floor
New York, NY 10285-0001

Phone Contacts

(212) 824-0905 (Global Business Travel)

(800) 297-2977 (Flight, Hotel, Car Support number) 24/7

(800) 297-5627 (Cruise Support number) M-F 9-10 pm; S-S 9-8 pm (ET)

(800) 297-3276 (Membership Rewards) M-F 9-12 am; S-S 10-6:30 pm (ET) ‎

(800) 443-7672 (Platinum Travel Support) 24/7

Customer Service Resources

Customer support for travel services

Social Media Contacts


Executive Contacts

Primary Contact
William H. Glenn
President, Global Corporate Payments and Business Travel
1459 Broadway, 44th Floor
New York, NY 10036
[email protected]

Secondary Contact
Claire Bennett
Executive Vice President & General Manager, American Express Travel and Lifestyle Services
200 Vesey Street
50th Floor
New York, NY 10285-0001
[email protected]

Chief Executive
Kenneth Chenault
Chairman and Chief Executive Officer
200 Vesey Street
50th Floor
New York, NY 10285-0001
[email protected]

Last updated: February 21, 2017.

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