Barclaycard US Customer Service Contacts

Barclaycard offers credit cards to business and personal customers in the United States.

How to reach a person at Barclaycard US

Customer service: (877) 523-0478

Barclaycard US Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Barclaycard

We receive occasional complaints about BarclayCard. Most are resolved quickly and to the customer’s satisfaction.

How to resolve a problem with Barclaycard

Use the executive contacts if the normal resolution process doesn’t work. Always keep a paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Barclaycard mailing address

125 S. West St.
Wilmington, DE 19801-5014

Barclaycard US executive customer service contacts

Primary Contact
Shannon Lehner
Assistant to CEO
125 S. West St.
Wilmington, DE 19801-5014
bcusofficeofthepresident@barclaycardus.com

Secondary Contact
Kirsty Aird
Leadership and Management Apprentice
125 S. West St.
Wilmington, DE 19801-5014
kirsty.aird@barclays.com

Scott Miller
Director of Customer Service
125 S. West St.
Wilmington, DE 19801-5014
scott.miller@barclays.com

Denny Nealon
Chief Executive Officer
125 S. West St.
Wilmington, DE 19801-5014
dnealon@barclaycardus.com

Jes Stayley, CEO of BarclayUK. jes.staley@barclays.com

Frequently asked questions about Barclaycard US

How can I contact Barclaycard US customer service?

What are Barclaycard US customer service hours?

Barclaycard US customer service is available 24/7.

How can I stop or cancel my card with Barclaycard US?

To cancel your Barclaycard with Barclaycard US, you have several options:

Through the Barclaycard app:

  1. Open the Barclaycard app.
  2. Go to the “help” section.
  3. Send a message requesting account closure. Alternatively, use the “chat” feature in the app to initiate the process.

By Phone:

  1. Call Barclaycard US customer service at (877) 523-0478.
  2. Inform the customer service agent that you want to close your account.
  3. The customer service agent will guide you through the necessary steps.

How to get professional help with your Barclaycard US problem

If you need help with Barclaycard US, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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