Barclaycard offers credit cards to business and personal customers in the United States.
Responsiveness rating
What you need to know about Barclaycard
Like other banks, Barclaycard is slow -- except when it takes your money. Expect to wait weeks or months for refunds to process.
How to resolve a problem with Barclaycard
Use the executive contacts if the normal resolution process doesn't work. Always keep a paper trail.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
125 S. West St.
Wilmington, DE 19801-5014
https://www.home.barclaycard/
Phone Contacts
Main: (302) 622-8990
Customer Service: (877) 523-0478
Email Contacts
To send them a secure message, you must log in to your account and select CONTACT US.
Social Media Contacts
Executive Contacts
Primary Contact
Shannon Lehner
Assistant to CEO
125 S. West St.
Wilmington, DE 19801-5014
[email protected]
Secondary Contact
Kirsty Aird
Leadership and Management Apprentice
125 S. West St.
Wilmington, DE 19801-5014
[email protected]
Scott Miller
Director of Customer Service
125 S. West St.
Wilmington, DE 19801-5014
[email protected]
Chief Executive
Denny Nealon
Chief Executive Officer
125 S. West St.
Wilmington, DE 19801-5014
[email protected]
Jes Stayley, CEO of BarclayUK. [email protected]