Barclaycard offers credit cards to business and personal customers in the United States.
Barclaycard US Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Barclaycard
We receive occasional complaints about BarclayCard. Most are resolved quickly and to the customer’s satisfaction.
How to resolve a problem with Barclaycard
Use the executive contacts if the normal resolution process doesn’t work. Always keep a paper trail.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Barclaycard mailing address
125 S. West St.
Wilmington, DE 19801-5014
Barclaycard US executive customer service contacts
Primary Contact
Shannon Lehner
Assistant to CEO
125 S. West St.
Wilmington, DE 19801-5014
bcusofficeofthepresident@barclaycardus.com
Secondary Contact
Kirsty Aird
Leadership and Management Apprentice
125 S. West St.
Wilmington, DE 19801-5014
kirsty.aird@barclays.com
Scott Miller
Director of Customer Service
125 S. West St.
Wilmington, DE 19801-5014
scott.miller@barclays.com
Denny Nealon
Chief Executive Officer
125 S. West St.
Wilmington, DE 19801-5014
dnealon@barclaycardus.com
Jes Stayley, CEO of BarclayUK. jes.staley@barclays.com
How can I contact Barclaycard US customer service?
Call (877) 523-0478.
What are Barclaycard US customer service hours?
Barclaycard US customer service is available 24/7.
How can I stop or cancel my card with Barclaycard US?
To cancel your Barclaycard with Barclaycard US, you have several options:
Through the Barclaycard app:
- Open the Barclaycard app.
- Go to the “help” section.
- Send a message requesting account closure. Alternatively, use the “chat” feature in the app to initiate the process.
By Phone:
- Call Barclaycard US customer service at (877) 523-0478.
- Inform the customer service agent that you want to close your account.
- The customer service agent will guide you through the necessary steps.
How to get professional help with your Barclaycard US problem
If you need help with Barclaycard US, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.