EasyJet is a British low-cost airline carrier based at London Luton Airport. It is the largest airline of the United Kingdom, by number of passengers carried, operating domestic and international scheduled services on over 700 routes in 32 countries.
EasyJet Responsiveness rating
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What you need to know about EasyJet
EasyJet is not easy to deal with. It routinely ignores our attempts to help customers, to the point where our advocacy team has stopped trying. Don’t let that stop you, though. This customer was denied boarding because an EasyJet representative incorrectly believed she did not have the right visa.
How to resolve a problem with EasyJet
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.EasyJet mailing address
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
https://www.easyjet.com/en
EasyJet social media channels
EasyJet executive customer service contacts
Primary Contact
John Leighton
Head of Customer Service
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
john.leighton@easyjet.com
Secondary Contact
Antonio Shabbir
Customer Experience Director
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
antonio.shabbir@easyjet.com
Robert Carey
Chief Commercial u0026 Strategy Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
Robert.Carey@easyjet.com
Chief Executive
Johan Lundgren
Chief Executive Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
Johan.Lundgren@easyJet.com
How to get professional help with your EasyJet problem
If you need help with EasyJet, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
Does EasyJet customer service have a live chat option?
Yes, you can access the live chat option here.
What are EasyJet's customer service operating hours?
EasyJet’s customer service is available 24/7.
Can I write an email to Easyjet customer service?
EasyJet customer service has an online contact form that you can use to send emails to the company.
How do I amend my existing booking with EasyJet?
All amendments to existing bookings must be made online via manage bookings. If your booking was made through a travel agent, please contact the agent directly.
What is EasyJet's postal address?
EasyJet Airline Company Limited
Hangar 89
London Luton Airport
Luton
Bedfordshire
LU2 9PF
United Kingdom
