EasyJet Customer Service Contact Support Via Phone Email Exec Contacts

EasyJet is a British low-cost airline carrier based at London Luton Airport. It is the largest airline of the United Kingdom, by number of passengers carried, operating domestic and international scheduled services on over 700 routes in 32 countries.

Responsiveness rating

3/5

easyJet often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about EasyJet

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with EasyJet

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
https://www.easyjet.com/en

Phone Contacts

Customer Service: +44 330 3655454

Customer Service Resources

Online contact form

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
John Leighton
Head of Customer Service
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

Secondary Contact
Karen Cox
Director of Customer Management Centres
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

Robert Carey
Chief Commercial & Strategy Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

Chief Executive
Johan Lundgren
Chief Executive Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]