EasyJet is a British low-cost airline carrier based at London Luton Airport. It is the largest airline of the United Kingdom, by number of passengers carried, operating domestic and international scheduled services on over 700 routes in 32 countries.
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What you need to know about EasyJet
EasyJet is not easy to deal with. It routinely ignores our attempts to help customers, to the point where our advocacy team has stopped trying. Don't let that stop you, though. This customer was denied boarding because an EasyJet representative incorrectly believed she did not have the right visa.
How to resolve a problem with EasyJet
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
https://www.easyjet.com/en
Phone Contacts
Customer Service: +44 330 3655454
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
John Leighton
Head of Customer Service
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]
Secondary Contact
Antonio Shabbir
Customer Experience Director
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]
Robert Carey
Chief Commercial & Strategy Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]
Chief Executive
Johan Lundgren
Chief Executive Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]
This contact was published on October 15, 2015 and updated on November 18, 2023.
