LATAM Airlines Group S.A. was founded in 2012 and is a Latin American airline holding company incorporated under Chilean law with its headquarters in Santiago, Chile.
Responsiveness rating
What you need to know about LATAM Airlines
We receive occasional complaints about LATAM Airlines. Here's a codesharing issue that led to a refund problem.
How to resolve a problem with LATAM Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
LAN and TAM are the two airlines that make up LATAM Airlines.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Presidente Riesco 5711, piso 3
Santiago, Chile
https://www.latam.com/en_us/
Phone Contacts
Customer Service: (866) 435-9526
International: (56 2) 565 3878
Email Contacts
[email protected]
[email protected]
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Paulo Miranda
Chief Customer Officer
Presidente Riesco 5711, piso 3
Santiago, Chile
[email protected]
Secondary Contact
Hernan Pasman
Chief Operations Officer
Presidente Riesco 5711, piso 3
Santiago, Chile
[email protected]
Chief Executive
Enrique Cueto Plaza
Presidente Riesco 5711, piso 3
Santiago, Chile
[email protected]
This contact was published on February 11, 2016 and updated on November 22, 2023.
