T-Mobile Customer Service Contacts

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T-Mobile is one of the largest providers of wireless voice and data communications services in the United States.

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What you need to know about T-Mobile

Our T-Mobile cases usually involve billing disputes or nonworking phones.

How to resolve a problem with T-Mobile

T-Mobile is usually fast to respond to customer problems and resolves customer service disputes to their satisfaction. Here's our guide to resolving any cell phone problem.

Shopping T-Mobile
For personal: 1-800-T-MOBILE
For business: 1-855-450-4703
General Customer Care and Technical Support
From the T-Mobile app, on a T-Mobile phone
From your T-Mobile phone: 611
Call: 1-800-937-8997
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.

T-Mobile Internet Support
T-Mobile Home Internet Sales Support: 1-844-839-5057
T-Mobile Home Internet Tech Support: 1-844-275-9310
International Callers
Call: 1-505-998-3793
You can pay your bill online, or by phone at 1-877-453-1304.
T-Mobile Support page


PO Box 37380
Albuquerque, NM 87176-7380

Phone Contacts

T-Mobile is known to be very responsive via social media.

Also, try their Twitter customer service account (@TMobileHelp)

Social Media Contacts


T-Mobile is known to be very responsive via social media.

Also, try their Twitter customer service account.

Executive Contacts

Primary Contact
Jon Freier

President, T-Mobile Consumer Group
PO Box 37380
Albuquerque, NM 87176-7380
[email protected]

Chief Executive
Mike Sievert
President and CEO
PO Box 37380
Albuquerque, NM 87176-7380
[email protected]

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