The Universal Orlando Resort, commonly known as Universal Orlando, is a theme park resort in Orlando, Florida. It is wholly owned by NBCUniversal and its affiliates. Universal Orlando is the second-largest resort in Greater Orlando after Walt Disney World.
Universal Orlando consists of two theme parks (Universal Studios Florida and Islands of Adventure), a night-time entertainment complex (Universal CityWalk Orlando), and five Loews Hotels (Loews Portofino Bay Hotel, Hard Rock Hotel, Loews Royal Pacific Resort, Cabana Bay Beach Resort and Loews Sapphire Falls Resort).
Address
1000 Universal Studios Plaza
Orlando, Florida 32819
https://www.universalorlando.com/web/en/us
Phone Contacts
Main: 407-363-8000
Customer Service: 407-224-4233
General Information
Main Number: 407-363-8000
Guest Services
Main Number: 407-224-4233
Need Help Buying Tickets?
Call 407-224-7840
Vacation Packages
Main Number: 877-801-9720
Deaf or Hard of Hearing TDD: 800-447-0672
On-site Hotel Reservations
Main Number: 888-273-1311
Meeting Attendees/Individual Call-in for Group Blocks: 866-360-7395
Merchandise Questions?
Call 1-888-762-0820
Lost and Found
Call 407-224-4233, choose option 2
Social Media Contacts
Send your tweets to @UniversalORL using #AskUniversal
Do not include any personal info
Customer service through Twitter is available 9AM to 6PM EST (Monday through Friday)
Executive Contacts
Primary Contact
Alice Norsworthy
EVP, Marketing
1000 Universal Studios Plaza
Orlando, Florida 32819
(407) 363-8220
[email protected]
Secondary Contact
Ric Florell
GM & SVP Resort Revenue Operations
1000 Universal Studios Plaza
Orlando, Florida 32819
(407) 224-4833
[email protected]
Chief Executive
Tom Williams
Chairman & CEO
1000 Universal Studios Plaza
Orlando, Florida 32819
407-363-8000
[email protected]
This contact was published on June 25, 2016
