Hyundai Motor America is headquartered in Fountain Valley, Calif., and is the U.S. subsidiary of Hyundai Motor Company of Korea. Over half of the cars sold in the U.S. are manufactured in the company’s manufacturing facility in Montgomery, Ala. The company also has engineering facilities in Michigan and design, research, and testing grounds in California.
Responsiveness rating
What you need to know about Hyundai
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hyundai
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
10550 Talbert Ave
Fountain Valley, CA 92728-0850
https://www.hyundaiusa.com/
Phone Contacts
Main: (714) 965-3000
Customer Service: (800) 633-5151
Toll Free: (800) 633-5151
The company has a toll-free number and also is timely in responding to email and Twitter.
Email Contacts
https://owners.hyundaiusa.com/us/en/contact-us.html
Customer Service Resources
Customer service hours are as follows:
Mon-Fri 6:00am – 5:00pm PST, Sat 6:30am – 3:00pm PST, Sun Closed
Social Media Contacts
Executive Contacts
Primary Contact
John Gramata
Senior Group Manager, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
[email protected]
Secondary Contact
Barry Ratzlaff
Vice President, Customer Satisfaction, Hyundai Motor America
10550 Talbert Ave
Fountain Valley, CA 92728-0850
[email protected]
Chief Executive
Jose Munoz
President and CEO, Hyundai Motor America
10550 Talbert Ave
Fountain Valley, CA 92708
(714) 965-3000
[email protected]
