Hyundai Customer Service Contacts

Hyundai Motor America is the U.S. division of Hyundai Motor Company of Korea. Most of Hyundai’s U.S. cars are made in Alabama.

How to reach a person at Hyundai

Customer service: (800) 633-5151

consumeraffairstest@hmausa.com

Hyundai Motor America Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Hyundai

We receive occasional complaints about Hyundai. When this customer returned her car to the dealership, it demanded a surprise $400 disposition fee. This customer’s car kept locking itself, and the company wouldn’t help. However, when another one of its cars started having problems, the company decided to buy it back from this customer.

How to resolve a problem with Hyundai

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Hyundai mailing address

Hyundai
10550 Talbert Ave
Fountain Valley, CA 92728-0850

Hyundai social media channels

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Hyundai executive customer service contacts

Primary Contact
Alain Garnier
Senior Group Manager, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
agarnier@hmausa.com

Secondary Contact
John Gramata
Director, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
jgramata@hmausa.com

Barry Ratzlaff
Director, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
bratzlaff@hmausa.com

Chief Executive
Jose Munoz
President and CEO, Hyundai Motor America
10550 Talbert Avenue
Fountain Valley, CA 92708
jmunoz@hmausa.com
(714) 965-3000

Frequently asked questions about Hyundai USA

You can reach the Hyundai customer care center at (800) 633-5151.

Hyundai Motor America’s headquarters is located in Fountain Valley, Calif.

José Muñoz currently serves as the CEO of Hyundai Motor America.

To email Hyundai, you can reach them at consumeraffairstest@hmausa.com.

Hyundai’s official name in the USA is Hyundai Motor America.

Call Hyundai’s customer care center at (800) 633-5151 or sendemail to consumeraffairstest@hmausa.com.

For Hyundai roadside assistance, call (800) 243-7766.

How to get professional help with your Hyundai Motor America problem

If you need help with Hyundai Motor America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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