Hyundai Motor America is the U.S. division of Hyundai Motor Company of Korea. Most of Hyundai’s U.S. cars are made in Alabama.
Hyundai Motor America Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Hyundai
We receive occasional complaints about Hyundai. When this customer returned her car to the dealership, it demanded a surprise $400 disposition fee. This customer’s car kept locking itself, and the company wouldn’t help. However, when another one of its cars started having problems, the company decided to buy it back from this customer.
How to resolve a problem with Hyundai
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Hyundai mailing address
Hyundai
10550 Talbert Ave
Fountain Valley, CA 92728-0850
Hyundai social media channels
Hyundai executive customer service contacts
Primary Contact
Alain Garnier
Senior Group Manager, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
agarnier@hmausa.com
Secondary Contact
John Gramata
Director, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
jgramata@hmausa.com
Barry Ratzlaff
Director, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
bratzlaff@hmausa.com
Chief Executive
Jose Munoz
President and CEO, Hyundai Motor America
10550 Talbert Avenue
Fountain Valley, CA 92708
jmunoz@hmausa.com
(714) 965-3000
Frequently asked questions about Hyundai USA
You can reach the Hyundai customer care center at (800) 633-5151.
Hyundai Motor America’s headquarters is located in Fountain Valley, Calif.
José Muñoz currently serves as the CEO of Hyundai Motor America.
To email Hyundai, you can reach them at consumeraffairstest@hmausa.com.
Hyundai’s official name in the USA is Hyundai Motor America.
Call Hyundai’s customer care center at (800) 633-5151 or sendemail to consumeraffairstest@hmausa.com.
For Hyundai roadside assistance, call (800) 243-7766.
How to get professional help with your Hyundai Motor America problem
If you need help with Hyundai Motor America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
