Scenic is a luxury cruise and tour operator. It offers river cruises, ocean cruises, and escorted tours.
What you need to know about Scenic River Cruises
We receive occasional complaints about Scenic River Cruises. Here’s a recent case where the company canceled their cruise but did not refund a customer.
How to resolve a problem with Scenic River Cruises
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Scenic River Cruises’s mailing address
4000 Hollywood Blvd, Suite 625-S
Hollywood, FL 33021
https://www.scenicusa.com/
Telephone:857-228-6788
Scenic River Cruises’s executive customer service contacts
Primary Contact
Lisa McCaskill
Vice President, Sales u0026 Marketing
4000 Hollywood Blvd
Suite 625-S
Hollywood, FL 33021
[email protected]
Secondary Contact
Yordan Yordanov
Director of River Cruises
4000 Hollywood Blvd
Suite 625-S
Hollywood, FL 33021
[email protected]
Chief Executive
Colin Downing
Chief Executive Officer
4000 Hollywood Blvd
Suite 625-S
Hollywood, FL 33021
[email protected]
How to get professional help with your Scenic River Cruises problem
If you need help with Scenic River Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help