Spirit Airlines

Spirit Airlines is one of the most complained-about airlines flying today. In an effort to become what it calls an “ultra low cost” carrier, it has cut back or eliminated many of the customer service considerations that air travelers take for granted. Recently, despite outsourcing its customer service call center, Spirit appears to be taking customer service questions a little bit more more seriously.

2800 Executive Way
Miramar, FL 33025
http://www.spiritair.com

Phone Contacts

Customer Service: (954) 447-7965
Toll Free: (800) 772-7117

Booking Reservations: (801) 401-2222

Customer Service Resources

Contact us page 

Email for complaints, questions, compliments and bag claim

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Joan McField-Mortimer
Customer Relations Supervisor
2800 Executive Way
Miramar, FL 33025
Joan.McField-Mortimer@spirit.com

Secondary Contact
Tariq Alinur
Sr. Director - Guest Relations and Contact Centers
2800 Executive Way
Miramar, FL 33025
Tariq.Alinur@spirit.com

Lania Rittenhouse
Vice President, Inflight Experience
2800 Executive Way
Miramar, FL 33025
Lania.Rittenhouse@spirit.com

Chief Executive
Robert L. Fornaro
President and Chief Executive Officer
2800 Executive Way
Miramar, FL 33025
(954) 447-7965

What others have to say about Spirit Airlines

Aviation Consumer Protection Division Air Travel Consumer Report
Epinions.com
Airline Quality Rating

Researched by John Galbraith and filed under .
Last updated: January 15, 2019.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.