Spirit Airlines

Spirit Airlines is one of the most complained-about airlines flying today. In an effort to become what it calls an “ultra low cost” carrier, it has cut back or eliminated many of the customer service considerations that air travelers take for granted. Recently, despite outsourcing its customer service call center, Spirit appears to be taking customer service questions a little bit more more seriously.

2800 Executive Way
Miramar, FL 33025

Phone Contacts

Customer Service: (954) 447-7965
Toll Free: (800) 772-7117

Booking Reservations: (801) 401-2222

Customer Service Resources

Contact us page 

Email for complaints, questions, compliments and bag claim

Social Media Contacts


Executive Contacts

Primary Contact
Joan McField-Mortimer
Customer Relations Supervisor
2800 Executive Way
Miramar, FL 33025

Secondary Contact
Tariq Alinur
Sr. Director - Guest Relations and Contact Centers
2800 Executive Way
Miramar, FL 33025

Lania Rittenhouse
Vice President, Inflight Experience
2800 Executive Way
Miramar, FL 33025

Chief Executive
Robert L. Fornaro
President and Chief Executive Officer
2800 Executive Way
Miramar, FL 33025
(954) 447-7965

What others have to say about Spirit Airlines

Aviation Consumer Protection Division Air Travel Consumer Report
Airline Quality Rating

Last updated: January 15, 2019.

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