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Fareportal Customer Service Contacts

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Fareportal is the travel technology company powering CheapOair.com and OneTravel.com.

Responsiveness rating

rating
3/5

Fareportal often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Fareportal

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Fareportal

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

137 West 25th Street
11th Floor
New York, NY 10001
https://www.fareportal.com/

Phone Contacts

Customer Service: 646 738 7813

Customer Service for CheapOair: 845-848-0246

Customer Service for OneTravel: 845-848-0249

Email Contacts

[email protected]
[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Ruben Bello
Global Vice President Customer Excellence
137 West 25th Street
11th Floor
New York, NY 10001
[email protected]

Glen Cusano
Chief Financial Officer
137 West 25th Street
11th Floor
New York, NY 10001
[email protected]

Chief Executive
Werner Kunz-Cho
Chief Executive Officer
137 West 25th Street
11th Floor
New York, NY 10001
[email protected]

45490

This contact was published on January 23, 2016 and updated on June 14, 2023.