Fareportal is the travel technology company powering CheapOair.com and OneTravel.com.

135 West 50 Street #500
New York, NY 10020

Phone Contacts

Main: (646) 738-7813
Customer Service: See numbers below

Customer Service for CheapOair: (800) 566-2345

Billing for CheapOair: (845) 664-6186

Customer Service for OneTravel: (800) 425-4567

Billing for OneTravel: (845) 664-6186

Email Contacts


Social Media Contacts


OneTravel Facebook

OneTravel Twitter

Executive Contacts

Primary Contact
Lauren Volpe
Director of Customer Service
135 West 50 Street #500
New York, NY 10020

Secondary Contact
Ruben Bello
Global Vice President Customer Excellence
135 West 50 Street #500
New York, NY 10020

Arnold Walter
General Manager, Global Operations
135 West 50 Street #500
New York, NY 10020

Chief Executive
Werner Georg Kunz-Cho
Co- Chief Executive Officer
135 West 50 Street #500
New York, NY 10020

Last updated: January 22, 2019.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.