Dairy Queen Customer Service Contacts

Dairy Queen is a restaurant chain owned and operated by Berkshire Hathaway. Other stores associated with Dairy Queen are Orange Julius and Karmelkorn Shoppes.

Dairy Queen Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Dairy Queen

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Dairy Queen

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Dairy Queen mailing address

8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437

Dairy Queen social media channels

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Dairy Queen executive customer service contacts

Primary Contact
Carolyn Kidder
Senior Consumer Relations Manager
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
[email protected]

Secondary Contact
Dan Kropp
Chief Operations Officer, U.S
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
[email protected]

Chief Executive
Troy Bader
President and Chief Executive Officer
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
[email protected]

Frequently asked questions about Dairy Queen

American Dairy Queen Corporation

8000 Tower, Suite 700

8331 Norman Center Drive

Bloomington, MN 55437

Contact the Corporate Headquarters:

  • You can call the Dairy Queen corporate headquarters and speak to a customer service representative. They can assist you with your concerns. The toll-free number is (866) 793-7582.
  • Alternatively, you can fill out a customer complaint form available at most Dairy Queen locations. This form allows you to provide feedback directly to the company.

You can call the Dairy Queen corporate headquarters toll-free at (866) 793-7582

The customer service team is available:

  • Monday through Friday from 9:00 a.m. to 9:00 p.m.
  • Saturday and Sunday from 10:00 a.m. to 6:00 p.m.

How to get professional help with your Dairy Queen problem

If you need help with Dairy Queen, you can contact our advocacy team or just click the "Get Help" button.

Get Help