Dairy Queen is a restaurant chain owned and operated by Berkshire Hathaway. Other stores associated with Dairy Queen are Orange Julius and Karmelkorn Shoppes.
Responsiveness rating
What you need to know about Dairy Queen
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Dairy Queen
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
https://www.dairyqueen.com/
Phone Contacts
Main: (952) 830-0200
Customer Service: (952) 830-0200
Toll Free: (866) 793-7582
Email Contacts
To contact the independent franchise operator of a specific location use the Store Locator.
The online contact form can be used to contact the Dairy Queen headquarters. In the body of the email, note that you want your message to be delivered to the corporate team.
Social Media Contacts
Executive Contacts
Primary Contact
Carolyn Kidder
Senior Consumer Relations Manager
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
[email protected]
Secondary Contact
Dan Kropp
Chief Operations Officer, U.S
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
[email protected]
Chief Executive
Troy Bader
President and Chief Executive Officer
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
[email protected]
Troy Bader, will assume the role of President and CEO from 01/01/2018
This contact was published on October 14, 2015 and updated on September 1, 2023.