Koninklijke Luchtvaart Maatschappij, best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM’s headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates scheduled passenger and cargo services to more than 130 destinations worldwide. It is the oldest airline in the world still operating under its original name.
Schiphol East Airport
Amsterdam, Netherlands 1117 ZL
https://www.klm.com/
Phone Contacts
Main: (800) 374-7747
Customer Service: (404) 773-0305
Toll Free: (866) 434-0320
Email Contacts
customercare.management@klm.com
customer.care.uk@klm.com
Customer Service Resources
Request a refund form
Social Media Contacts
Facebook
Twitter
The website states Facebook and twitter are the best ways to contact them.
Executive Contacts
Primary Contact
Boet Kreiken
Executive Vice President Customer Experience
Schiphol East Airport
Amsterdam, Netherlands 1117 ZL
Boet.kreiken@klm.com
Secondary Contact
Executive Vice President Customer Experience
Schiphol East Airport
Amsterdam, Netherlands 1117 ZL
Boet.kreiken@klm.com
René de Groot
Managing Director and Chief Operating Officer
Schiphol East Airport
Amsterdam, Netherlands 1117 ZL
Rene.Groot@klm.com
Chief Executive
Pieter J. Th. Elbers
CEO
Schiphol East Airport
Amsterdam, Netherlands 1117 ZL
pieter.elbers@klm.com
Last updated: November 17, 2017.
NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.
If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.
Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.
Do you have company contacts you’d like to share with us? Please use this form.
Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.
We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.
Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.
