Koninklijke Luchtvaart Maatschappij, best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM’s headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol.
How to reach a person at KLM Royal Dutch Airlines
Main: (800) 618-0104
KLM Royal Dutch Airlines Responsiveness rating
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What you need to know about KLM Royal Dutch Airlines
We receive many complaints about KLM Royal Dutch Airlines. Here’s one where the airline charged a reader in euros instead of dollars. And here’s a passenger who was left behind because there was no room for her dog. KLM also downgraded these passengers from business to economy class. The company won’t refund this customer‘s flex ticket.
How to resolve a problem with KLM Royal Dutch Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.KLM Royal Dutch Airlines mailing address
KLM Royal Dutch Airlines
P.O. Box 7700
Schiphol, Netherlands 1117 ZL
KLM Royal Dutch Airlines social media channels
KLM Royal Dutch Airlines executive customer service contacts
Primary Contact
Maarten Stienen
COO and Managing Director
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
maarten.stienen@klm.com
Secondary Contact
Erik Swelheim
CFO
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
Erik.swelheim@klm.com
Miriam Kartman
Executive VP, Human Resources Industrial Relations
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
miriam.kartman@klm.com
Chief Executive
Marjan Rintel
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
marjan.rintel@klm.com
How do I contact KLM customer service in the U.S.?
Call KLM customer service by phone at (888) 246-7822 or send email to help@klm.com. Alternatively, visit the help center on the website.
How do I message KLM on WhatsApp?
To connect with KLM on WhatsApp, add (860) 374-7569 to your contacts, open WhatsApp, search the contact, and start chatting.
Where is KLM Royal Dutch Airlines located?
KLM’s primary hub is located at Schiphol Airport, in the Netherlands.
Does KLM operate in the U.S.?
KLM offers flights to and from the United States; because of the recent easing of travel restrictions, it has added more services to U.S. destinations.
Who owns KLM Royal Dutch Airlines?
KLM Royal Dutch Airlines and Air France are part of the Air France-KLM Group, operating as core airlines within the joint venture.
Who owns KLM Royal Dutch?
KLM is a subsidiary of Air France-KLM.
Who do I complain to about KLM?
Contact KLM customer contact center at (888) 246-7822 or use its online channels.
What is the 24 hour rule for KLM?
Passengers can cancel or change bookings penalty-free within 24 hours of purchase, following the 24-hour rule.
Which airlines partner with KLM?
KLM is part of the SkyTeam Alliance, which consists of multiple partner airlines across the globe.
What is the UK email for KLM?
If you want to email KLM in the UK, use the following email address: customer.care.uk@klm.com.
How to get professional help with your KLM Royal Dutch Airlines problem
If you need help with KLM Royal Dutch Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.