Trip Mate

Trip Mate is a travel insurance agency that provides a variety of protection plans and services for industry clients in the U.S.

Telephone
Main : (833) 297-2255
Mailing address
9225 Ward Parkway
Kansas City, MO 64114
Website
tripmate.com

What you need to know about Trip Mate

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Trip Mate

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Verified contacts

Trip Mate customer service executives

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Primary
Debbie Jones
Senior Vice President Client Relations

Frequently asked questions about Trip Mate

Call Trip Mate’s customer service by calling (833) 297-2255.
To submit a claim to TripMate, call (800) 888-7292 or send an email to claimssupport@travelclaimsonline.com.
Yes,Trip Mate offers cancellation options based on the type of protection plan you’ve purchased: - Trip cancellation: Allows travelers to cancel their trip any time prior to departure. - Cancel for any reason (CFAR): Lets travelers cancel up until two days before departure.
Trip Mate’s insurance coverage includes various aspects related to travel protection. Here are some key points: - Trip cancellation: Reimburses unused nonrefundable, prepaid trip costs if you must cancel your trip for a covered reason. - Trip interruption: Covers expenses if you must interrupt your trip and return home early due to a covered reason. - Medical expenses: Provides coverage for medical care while on your trip. - Baggage loss/delay: Addresses situations where your baggage is lost, stolen, or delayed during your trip. - Pre-existing conditions: Coverage considerations for certain medical conditions. - Cancel for any reason (CFAR): Allows flexible cancellation options. Remember to review your specific policy details for comprehensive information on what Trip Mate’s insurance covers.
Trip Mate was purchased by Generali Global Assistance in 2019. Generali is a vacation rental travel insurance company.
To get a refund from Tripmate, you need to file a claim. This can be done through its website or by contacting its claims customer service at (800) 888-7292. You'll need to provide documentation related to your trip and the reason for your refund request.
No, Trip Mate is not owned by Vikings. Trip Mate is a travel insurance company, while Viking is a separate entity primarily known for its river and ocean cruises.
The CEO of Tripmate is Chris Carnicelli.

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