Trip Mate is a full service travel insurance agency that provides a variety of protection plans and services for industry clients in the US. It specializes in trip cancellation/interruption, lost baggage, and traveler assistance programs sold through travel agencies, tour operators, and cruise lines.
Trip Mate was purchased by Generali Global Assistance on February 5, 2019. Generali is a vacation rental travel insurance company.
What you need to know about Trip Mate
Trip Mate a long record of customer service complaints going back more than a decade.
How to resolve a problem with Trip Mate
Like most communication service providers, Trip Mate normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
9225 Ward Parkway
Kansas City, MO 64114
http://www.tripmate.com
Phone Contacts
Main: (816) 523-0280
Toll Free: (800) 888-7292
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Debbie Jones
Senior Vice President Client Relations
9225 Ward Parkway
Kansas City, MO 64114
[email protected]
Chief Executive
Chris Carnicelli
CEO
9225 Ward Parkway
Kansas City, MO 64114
[email protected]