Friendly’s is a restaurant chain on the United States’ East Coast. Friendly’s was founded in 1935 in Springfield, Mass.
Friendly’s Ice Cream Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Friendly’s Ice Cream
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Friendly’s Ice Cream
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Friendly’s Ice Cream mailing address
1855 Boston Road
Wilbraham, MA 01095-1002
Friendly’s Ice Cream executive customer service contacts
Chief Executive
Todd Schwendenmann
1855 Boston Road
Wilbraham, MA 01095-1002
Todd.Schwendenmann@friendlys.com
Executive Assistant: Laura Cjelka; laura.cjelka@friendlys.com
How can I contact Friendly’s Ice Cream customer service?
Call (484) 766-1082.
Who owns Friendly’s Ice Cream?
Sun Capital Partners owns Friendly’s Ice Cream.
Who founded Friendly's Ice Cream?
Brothers Curtis and Prestley Blake founded Friendly’s Ice Cream.
Does Friendly’s Ice Cream have an online contact form?
Yes, you can access the online contact form here.
How do I file a complaint about Friendly's Ice Cream?
Call (484) 766-1082 or complete the online contact form here.
How to get professional help with your Friendly’s Ice Cream problem
If you need help with Friendly’s Ice Cream, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.