Lands' End Customer Service Contact Support Via Phone Email Exec Contacts

The company markets traditionally-styled casual apparel for men, women, and children through its flagship and specialty catalogs, website, and about 15 free-standing retail stores, including shops in Germany, the UK, and Japan. It also has about 275 in-store Lands’ End Shops at Sears locations. Lands’ End also offers accessories, footwear and home goods, and logoed business apparel and products and also provides embroidery and monogramming. The company with the misplaced apostrophe in its name has greatly expanded its online presence, but it still mails more than 270 million catalogs annually.

Responsiveness rating

3/5

Lands' End, Inc. often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Lands' End

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Lands' End

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1 Lands End Ln
Dodgeville, WI 53595
https://www.landsend.com/

Phone Contacts

Customer Service: 1-800-963-4816 -- Call or text, U.S. and Canada
Toll Free: 1-800-963-4816 -- Call or text, U.S, and Canada FAX, U.S. and Canada 1-800-332-0103
International: (International Access Code)+ 1-608-935-6170 -- International hours of operation: 7:00 am to 11:00 PM CST, 7 days a week, 364 days a year. International FAX number: (International Access Code)+ 1-608-935-4000