Lands' End

Lands' End is an American retail company specializing in casual clothing, luggage, and home furnishings. The company is also recognized for its catalog and online retailing. Lands' End is headquartered in Dodgeville, Wisconsin, USA.

Telephone
Customer service : (800) 963-4816
Fax :(608) 935-4000
Mailing address
1 Lands End Ln
Dodgeville, WI 53595
Website
landsend.com

What you need to know about Lands' End

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Lands' End

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Verified contacts

Lands' End customer service executives

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Primary
Mary Judkins
Senior Director of Customer Care Services
Secondary
Kym Maas
President, Lands’ End Consumer and Chief Creative Officer
Chief Executive
Andrew McLean
Chief Executive Officer

Frequently asked questions about Lands' End

The company markets traditionally-styled casual apparel for men, women, and children through its flagship and specialty catalogs, website, and about 15 free-standing retail stores, including shops in Germany, the UK, and Japan. It also has about 275 in-store Lands’ End Shops at Sears locations. Lands’ End also offers accessories, footwear and home goods, and logoed business apparel and products and also provides embroidery and monogramming. The company with the misplaced apostrophe in its name has greatly expanded its online presence, but it still mails more than 270 million catalogs annually.
You can contact Lands' End customer service by calling their toll-free number at (800) 963-4816. You can also reach them via the website's contact form, or by email at service@landsend.com.
Customer service hours are generally 24/7.
Lands' End products are available in selected retail locations and online. Use the store locator tool on the website to find the nearest store or retail partner.
Delivery times vary based on the shipping method chosen at checkout and your location. Standard shipping typically takes 4-7 business days. Expedited and overnight shipping options are also available.
Lands' End offers several delivery options, including standard shipping, 2-day shipping, and overnight shipping. Details and costs for each option are available at checkout.
To initiate a return or exchange, visit the Lands' End website and navigate to the "Returns" section. You can print a return label there and find instructions on how to send your item back. You can also return items at any Lands' End retail location or through mail.

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