Eurostar Customer Service Contacts

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Eurostar is a high-speed rail service connecting London with Avignon, Brussels, Lille, Lyon, Marseille and Paris.

What you need to know about Eurostar

Eurostar has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Eurostar

Like most communication service providers, Eurostar normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Times House
Bravingtons Walk
London N1 9AW
https://www.eurostar.com/us-en


Phone Contacts

Main: (+44) 20 7922 6180
Customer Service: (+44) 01777 777878


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Amber Kirby
Customer Experience Director
Times House
Bravingtons Walk
London N1 9AW
[email protected]

Secondary Contact
Marc Noaro
Chief Customer Officer
Times House
Bravingtons Walk
London N1 9AW
[email protected]

Simon Lejeune
Chief Operating Officer
Times House
Bravingtons Walk
London N1 9AW
[email protected]

Chief Executive
Jacques Damas
Chief Executive Officer
Times House
Bravingtons Walk
London N1 9AW
[email protected]


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