Sun Country Airlines Customer Service Contact Support Via Phone Email Exec Contacts

Sun Country Airlines is an American airline headquartered in the Minneapolis–Saint Paul suburb of Mendota Heights, Minn., and based at nearby Minneapolis–Saint Paul International Airport. It operates scheduled and charter flights to destinations in the United States, Mexico, and the Caribbean (including Cuba from 2015 and Costa Rica) as well as ad-hoc charters.

Responsiveness rating

3/5

Sun Country Airlines often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Sun Country Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Sun Country Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Sun Country Airlines is owned by Apollo Global Management

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.