The Walt Disney Company Customer Service Contacts

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The Walt Disney Company, also known as Disney, is a multinational mass media and entertainment company headquartered in Burbank, Calif. Please also see our entries for Walt Disney World and Disney Cruise Line.

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What you need to know about The Walt Disney Company

The Walt Disney Company has a long record of customer service complaints going back more than a decade.

How to resolve a problem with The Walt Disney Company

Like most communication service providers, The Walt Disney Company normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.


500 South Buena Vista Street
Burbank, CA 91521

Phone Contacts

Main: (818) 560-1000
Customer Service: (818) 560−1930

Email Contacts

Contact page

Social Media Contacts


Executive Contacts

Primary Contact
Zenia B. Mucha
EVP, Chief Communications Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-5300
[email protected]

Chief Executive
Robert A. Iger
Chief Executive Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-1000
[email protected]

Also, try [email protected]