The Walt Disney Company, also known as Disney, is a multinational mass media and entertainment company headquartered in Burbank, Calif. Please also see our entries for Walt Disney World and Disney Cruise Line.
What you need to know about The Walt Disney Company
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with The Walt Disney Company
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
500 South Buena Vista Street
Burbank, CA 91521
https://thewaltdisneycompany.com
Phone Contacts
Main: (818) 560-1000
Customer Service: (818) 560−1930
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Zenia B. Mucha
EVP, Chief Communications Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-5300
[email protected]
Chief Executive
Robert A. Iger
Chief Executive Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-1000
[email protected]
Also, try [email protected]
This contact was published on June 25, 2016 and updated on August 24, 2023.