The Walt Disney Company Customer Service Contacts

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The Walt Disney Company, also known as Disney, is a multinational mass media and entertainment company headquartered in Burbank, Calif. Please also see our entries for Walt Disney World and Disney Cruise Line.

Responsiveness rating

rating
3/5

What you need to know about The Walt Disney Company

The Walt Disney Company has a long record of customer service complaints going back more than a decade.

How to resolve a problem with The Walt Disney Company

Like most communication service providers, The Walt Disney Company normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

500 South Buena Vista Street
Burbank, CA 91521
https://thewaltdisneycompany.com


Phone Contacts

Main: (818) 560-1000
Customer Service: (818) 560−1930


Email Contacts

Contact page


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Zenia B. Mucha
EVP, Chief Communications Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-5300
[email protected]

Chief Executive
Robert A. Iger
Chief Executive Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-1000
[email protected]

Also, try [email protected]