The Walt Disney Company Customer Service Contacts

The Walt Disney Company, also known as Disney, is a multinational mass media and entertainment company headquartered in Burbank, Calif. Please also see our entries for Walt Disney World and Disney Cruise Line.

How to reach a person at The Walt Disney Company

Customer Service: (818) 560−1930

The Walt Disney Company Responsiveness rating


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What you need to know about The Walt Disney Company

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Walt Disney Company

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

The Walt Disney Company mailing address

The Walt Disney Company
500 South Buena Vista Street
Burbank, CA 91521

The Walt Disney Company social media channels


The Walt Disney Company executive customer service contacts

Primary Contact
Zenia B. Mucha
EVP, Chief Communications Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-5300

Chief Executive
Robert A. Iger
Chief Executive Officer
500 South Buena Vista Street
Burbank, CA 91521
(818) 560-1000

Also, try

Frequently asked questions about The Walt Disney Company

How do I contact customer service for The Walt Disney Company?

Call the Walt Disney Company at (407) 939-5277 (Disney World inquiries) or (818) 560-1000 (corporate inquiries). For specific departments, visiting the official Disney website will provide direct contact information.

How can I talk to someone in The Walt Disney Company?

Call The Walt Disney Company’s main corporate offices at (818) 560-1000 or use the customer service lines for specific parks and services. For Disney World inquiries, call (407) 939-5277.

How do I send The Walt Disney Company an email?

To send an email to The Walt Disney Company, you can use the contact forms available on the website. For specific inquiries, there are dedicated contact forms for various departments and services.

How do I connect to The Walt Disney Company?

– Phone: Call customer service at (818) 560−1930.

– Email: Use the contact forms on its website.

– Social mMedia: Reach out via its official Facebook or X.

– Mail: Send a letter to its corporate office.

How to get professional help with your The Walt Disney Company problem

If you need help with The Walt Disney Company, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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