The Walt Disney Company

The Walt Disney Company, also known as Disney, is a multinational mass media and entertainment company headquartered in Burbank, Calif. Please also see our entries for Walt Disney World and Disney Cruise Line.

Telephone
Main : (818) 560-1000
Customer Service : (818) 560−1930
Mailing address
The Walt Disney Company, 500 South Buena Vista Street
Burbank, CA 91521
Website
thewaltdisneycompany.com

What you need to know about The Walt Disney Company

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Walt Disney Company

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

The Walt Disney Company customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Kristina Schake
Senior Executive Vice President and Chief Communications Officer
Chief Executive
Robert A. Iger
Chief Executive Officer
(818) 560-1000

Frequently asked questions about The Walt Disney Company

Call the Walt Disney Company at (407) 939-5277 (Disney World inquiries) or (818) 560-1000 (corporate inquiries). For specific departments, visiting the official Disney website will provide direct contact information.
Call The Walt Disney Company's main corporate offices at (818) 560-1000 or use the customer service lines for specific parks and services. For Disney World inquiries, call (407) 939-5277.
To send an email to The Walt Disney Company, you can use the contact forms available on the website. For specific inquiries, there are dedicated contact forms for various departments and services.
- Phone: Call customer service at (818) 560−1930. - Email: Use the contact forms on its website. - Social mMedia: Reach out via its official Facebook or X. - Mail: Send a letter to its corporate office.

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