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ExploreTrip Customer Service Contacts

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ExploreTrip Inc is an online travel booking site for flights.  The company was aquired by Mondee.

Responsiveness rating

rating
3/5

ExploreTrip often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about ExploreTrip

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with ExploreTrip

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

4000 East Third Ave. Suite 650
Foster City, CA 94404
https://www.exploretrip.com/home

Phone Contacts

Main: (866) 855-3984
Customer Service: 1-805-324-6000

Email Contacts

[email protected]
[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Alice Kikuchi
Vice President
4000 East Third Ave. Suite 650
Foster City, CA 94404
[email protected]

Secondary Contact
Shreepal Shah
Assistant Vice President
4000 East Third Ave. Suite 650
Foster City, CA 94404
[email protected]

Chief Executive
Prasad Gundumogula
CEO
4000 East Third Ave. Suite 650
Foster City, CA 94404
[email protected]

60981

This contact was published on August 13, 2017 and updated on October 1, 2023.