ExploreTrip is an online travel booking site. The company was acquired by Mondee.
ExploreTrip Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about ExploreTrip
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with ExploreTrip
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.ExploreTrip mailing address
4000 East Third Ave. Suite 650
Foster City, CA 94404
ExploreTrip executive customer service contacts
Primary Contact
Shreepal Shah
Vice President
4000 East Third Ave. Suite 650
Foster City, CA 94404
shreepal.shah@mondee.com
Chief Executive
Prasad Gundumogula
4000 East Third Ave. Suite 650
Foster City, CA 94404
pgundumogula@mondee.com
How do I contact ExploreTrip directly?
You can contact ExploreTrip directly through their customer service hotline at (844) 869-5222 or by emailing support@exploretrip.com.
Where is ExploreTrip's USA headquarters?
ExploreTrip’s USA headquarters is located at 2225 E. Bayshore Road,
Suite 200, Palo Alto, CA 94303.
What is the ExploreTrip WhatsApp number?
ExploreTrip does not provide a public WhatsApp number for customer service.
What is the format for an ExploreTrip email address?
The typical format for ExploreTrip email addresses is likely firstname.lastname@exploretrip.com, but for general inquiries, use support@exploretrip.com.
Who owns ExploreTrip?
ExploreTrip is owned by Mondee Inc.
How do I complain to ExploreTrip?
To file a complaint with ExploreTrip, call customer service at (844) 869-5222, email support@exploretrip.com, or use the contact form on its website.
Who is the CEO of ExploreTrip?
The CEO of ExploreTrip is Prasad Gundumogula.
How to get professional help with your ExploreTrip problem
If you need help with ExploreTrip, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.