Better Business Bureau (BBB)

The Better Business Bureau (BBB), founded in 1912, is a private, non-profit whose (self-described) mission is to focus on advancing marketplace trust. The organization consists of 106 independently incorporated local BBB organizations in the USA and Canada and is coordinated under the International Association of Better Business Bureaus (IABBB) based in Arlington, VA.

The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through self-regulation. To avoid bias, the BBB’s policy is to refrain from recommending or endorsing any specific business, product or service.

The BBB rating system relies on an A+ through F letter-grade scale. The grades represent BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB. 

 

3033 Wilson Blvd
600
Arlington, VA 22201
www.bbb.org


Phone Contacts

Customer Service: (703) 276-0100


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Kip Morse
Chief Executive Officer
3033 Wilson Blvd
600
Arlington, VA 22201
(703) 276-0100
[email protected]

Secondary Contact
Katherine Hutt
Chief Communications Officer
3033 Wilson Blvd
600
Arlington, VA 22201
(212) 705-0131
[email protected]

Hutt may also be reached at (703) 247-9345.

Clayton Alexander
Media Contact
3033 Wilson Blvd
600
Arlington, VA 22201
559.256.6331
[email protected]

Cindy Dudley, Media: [email protected]

Chief Executive
Mathew Fehling
President and Chief Executive Officer
1010 E. Missouri Avenue
Phoenix, AZ 85014-4585.
(419) 531-3116
[email protected]


Last updated: March 18, 2021.