Carmax Customer Service Contacts

CarMax is a used car retailer. It operates both CarMax Sales Operations and CarMax Auto Finance. The corporate entity behind the formation of CarMax was Circuit City Stores, Inc.

12800 Tuckahoe Creek Parkway
Richmond, VA 23238
https://www.carmax.com


Phone Contacts

Main: 804-747-0422
Customer Service: (913) 982-8863
Toll Free: (800) 519-1511

Customer Relations Hours are Mon-Fri: 9am-8pm

CarMax Auto Finance 800-925-3612

Hours are Mon-Fri: 8a-10p, Sat 9a-6p EST

 


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Jong Han
Director of Customer Relations
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
[email protected]

Secondary Contact
Jon Daniels
Senior Vice President of Auto Finance
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
[email protected]

Ed Hill
Chief Operating Officer
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
[email protected]

Chief Executive
William Nash
Chief Executive Officer
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
[email protected]


Last updated: September 26, 2021.

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