Expedia Customer Service Contact Support Via Phone Email Exec Contacts

Expedia is an online travel agency. It owns several other brands, including Travelocity.com, Hotels.com, Egencia, Hotwire, eLong, Trivago, Venere, CarRentals.com, Classic Vacations, Expedia CruiseShip Centers, Orbitz Worldwide, and Expedia Local Expert.

Responsiveness rating

3/5

Expedia often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Expedia

We receive many complaints about Expedia. Expedia promised a refund to a customer but failed to deliver. The customer's flight credits had not expired, contrary to what Expedia claimed. Also, Expedia only offered a partial refund after the customer canceled their reservation.

How to resolve a problem with Expedia

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.