Expedia is an online travel agency. It owns several other brands, including Travelocity.com, Hotels.com, Egencia, Hotwire, eLong, Trivago, Venere, CarRentals.com, Classic Vacations, Expedia CruiseShip Centers, Orbitz Worldwide, and Expedia Local Expert.
What you need to know about Expedia
We receive many complaints about Expedia. Expedia promised a refund to a customer but failed to deliver. The customer's flight credits had not expired, contrary to what Expedia claimed. Also, Expedia only offered a partial refund after the customer canceled their reservation.
How to resolve a problem with Expedia
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1111 Expedia Group Way W
Seattle, WA 98119
https://www.expedia.com
Phone Contacts
Toll Free: (877) 227-7481
Social Media Contacts
Executive Contacts
Primary Contact
David McAughan
Vice President, Operations
1111 Expedia Group Way W
Seattle, WA 98119
[email protected]
Chief Executive
Peter Kern
CEO
1111 Expedia Group Way W
Seattle, WA 98119
(206) 481-4252
[email protected]
This contact was published on December 18, 2014 and updated on October 1, 2023.