Expedia Customer Service Contacts

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Expedia is an online travel agency. It owns several other brands, including Travelocity.com, Hotels.com, Egencia, Hotwire, eLong, Trivago, Venere, CarRentals.com, Classic Vacations, Expedia CruiseShip Centers, Orbitz Worldwide, and Expedia Local Expert.

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What you need to know about Expedia

We receive many complaints about Expedia. Expedia promised a refund to a customer but failed to deliver. The customer's flight credits had not expired, contrary to what Expedia claimed. Also, Expedia only offered a partial refund after the customer canceled their reservation.

How to resolve a problem with Expedia

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


1111 Expedia Group Way W
Seattle, WA 98119

Phone Contacts

Toll Free: (877) 227-7481




Social Media Contacts


Executive Contacts

Primary Contact
David McAughan
Vice President, Operations
1111 Expedia Group Way W
Seattle, WA 98119
[email protected]

Chief Executive
Peter Kern
1111 Expedia Group Way W
Seattle, WA 98119
(206) 481-4252
[email protected]

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