Hotwire Customer Service Contact Support Via Phone Email Exec Contacts

Hotwire is a discount travel that fills airline seats, hotel rooms, and rental cars that would otherwise go unsold. It is called an “opaque” site because you don’t learn the name of your airline, car rental company or hotel until after you’ve made a nonrefundable reservation. It is owned by Expedia. Please refer to our entry on Expedia for more executive contacts.

Responsiveness rating

3/5

Hotwire often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Hotwire

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hotwire

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.