Hotwire

Hotwire is a discount travel service that fills airline seats, hotel rooms, and rental cars that would otherwise go unsold.

Telephone
Main : (800) 935-9935
Mailing address
655 Montgomery Street
San Francisco, CA 94111
Website
hotwire.com

What you need to know about Hotwire

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hotwire

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Hotwire customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Brittany Margiotta
Vice President
Secondary
Tammy Olson
Vice President
Chief Executive
Heather Craft
Chief Executive Officer

Frequently asked questions about Hotwire

Yes, you can chat with a live agent on the Hotwire website.
Chase customer support is available by phone at (800) 935-9935.
Yes, text HELP to 45190 for quick assistance.
International callers should dial +1-417-520-1680 (regular toll charges apply).
Yes, if you have general questions or comments about Hotwire, you can reach their Customer Care Associates toll-free at (866) HOTWIRE ((866) 468-9473).
Hotwire is owned by Expedia. Please refer to our entry on Expedia for more executive contacts.
It is called an “opaque” site because you don’t learn the name of your airline, car rental company or hotel until after you’ve made a nonrefundable reservation.

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