Specialized Loan Servicing Customer Service Contact Support Via Phone Email Exec Contacts

Specialized Loan Servicing LLC, a third-party mortgage servicer, engages in the administration of residential mortgage loans in the United States. It offers a portfolio of performing servicing solutions that include monthly payment collections; distributing funds to an escrow account; customer account maintenance, including loan balance, payment, and other account activity; investor reporting; lien release processing; and payoff requests. The company also provides customer communications, cash and asset management, loss mitigation, loan administration, debt recovery, and investor reporting services; and REO asset management solutions. As of November 30, 2011, Specialized Loan Servicing LLC operates as a subsidiary of Computershare Limited.

Responsiveness rating

3/5

Specialized Loan Servicing often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Specialized Loan Servicing

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Specialized Loan Servicing

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Bloomberg: https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapid=30690058

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
https://www.sls.net/

Phone Contacts

Main: (720) 241-7200
Toll Free: (800) 315-4757

Fax (720) 241-7218

Hours: Monday through Friday from 6:00 a.m. until 6:00 p.m. MT

Social Media Contacts

Facebook
Twitter

LinkedIn: https://www.linkedin.com/company/22123/

Executive Contacts

Primary Contact
Priscilla Medinilla
Customer Care Manager
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
[email protected]

LinkedIn: https://www.linkedin.com/in/priscilla-medinilla-42221579/

Secondary Contact
Cindy McGovern
Vice President Customer Experience and Executive Services
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
[email protected]

LinkedIn: https://www.linkedin.com/in/cindy-mcgovern-7aba7023/

Dawn Orgill
Chief Operating Officer
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
[email protected]

LinkedIn: https://www.linkedin.com/in/dawn-orgill-aa72ab9/

Chief Executive
Toby Wells
Chief Executive Officer
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
[email protected]

LinkedIn: https://www.linkedin.com/in/tobyewells/