Specialized Loan Servicing Customer Service Contacts

Specialized Loan Servicing is a third-party mortgage servicer, engages in the administration of residential mortgage loans in the United States.

How to reach a person at Specialized Loan Servicing

Toll Free: (800) 315-4757

Specialized Loan Servicing Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Specialized Loan Servicing

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Specialized Loan Servicing

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Specialized Loan Servicing mailing address

8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386

Specialized Loan Servicing social media channels

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Specialized Loan Servicing executive customer service contacts

Primary Contact
Priscilla Medinilla
Customer Care Manager
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
priscilla.medinilla@sls.net

Secondary Contact
Cindy McGovern
Vice President Customer Experience and Executive Services
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
cindy.mcgovern@sls.net

Dawn Orgill
Chief Operating Officer
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
dawn.orgill@sls.net

Chief Executive
Toby Wells
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
toby.wells@sls.net

Frequently asked questions about Specialized Loan Servicing

Does Specialized Loan Servicing have an online contact form?

Yes, you can find the online contact form here.

How can I contact Specialized Loan Servicing customer service?

When can I contact Specialized Loan Servicing customer service?

Monday to Friday 6 a.m. to 6 p.m. Mountain time.

How can I access my account online with Specialized Loan Servicing?

To access your account online, visit the Specialized Loan Servicing website and log in using your username and password. If you do not have an account, you can create one by registering on the website.

How do I make a payment to Specialized Loan Servicing?

You can make a payment to Specialized Loan Servicing online through its website or by setting up automatic payments from your bank account. Detailed instructions for each method can be found on the website.

What should I do if I am having trouble making my mortgage payments?

If you are having trouble making your mortgage payments, contact Specialized Loan Servicing customer service at (800) 315-4757 immediately.

How can I update my contact information with Specialized Loan Servicing?

You can update your contact information by logging into your online account on the Specialized Loan Servicing website or by contacting customer service at (800) 315-4757.

What should I do if I need to dispute an error on my mortgage account?

Call customer service at (800) 315-4757.

How to get professional help with your Specialized Loan Servicing problem

If you need help with Specialized Loan Servicing, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help