Advantage Rent a Car Customer Service Contacts

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On May 27, 2020, the parent company of Advantage Rent A Car, Advantage Opco LLC, filed for Chapter 11 bankruptcy on Tuesday. The company is owned by Toronto-based private equity firm Catalyst Capital Group. Included in the bankruptcy were Advantage affiliates including E-Z Rent a Car LLC. The company has secured “debtor-in-possession” (DIP) financing, according to a source familiar with the matter.

Advantage Rent a Car is a car rental company headquartered in Fort Lauderdale, Florida. The brand was acquired in early 2014 by Catalyst Capital Group Inc. Advantage operates from 40 locations servicing airports and five additional satellite locations in hotels in Hawaii and Las Vegas and has a fleet of approximately 23,000 cars, ranging from economy cars to SUVs.

Responsiveness rating


What you need to know about Advantage Rent a Car

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Advantage Rent a Car

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


2003 McCoy Road
Orlando, FL 32809

Phone Contacts

Main: (954) 522-6307
Toll Free: (800) 777-5500

Email Contacts

Due to the high volume of customer requests for assistance, the company has requested that customers use the following email for assistance. [email protected]

Customer Service Resources

Contact form

Social Media Contacts


Executive Contacts

Primary Contact
Naomi Cantera
Corporate Customer Service Manager
2003 McCoy Road
Orlando, FL 32809
[email protected]

Secondary Contact
James Sutton
Director of Operational Systems
2003 McCoy Road
Orlando, FL 32809
[email protected]

Chief Executive
Scott Davido
2003 McCoy Road
Orlando, FL 32809
[email protected]

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