Advantage Rent a Car Customer Service Contacts

You can reach Advantage Rent a Car customer service through the following channels:

1. Phone: You can call their toll-free number at (800) 777-5500. They are available 24/7 to assist you with most queries.
2. Lost and Found: If you’ve lost something during your rental, you should first try to contact the location you rented from. If you can’t reach them, you can reach out to the central Advantage Lost and Found. This link takes you to a web page where you can enter the description of your lost item. You can also call the number above during their hours of operation, 8:00 a.m. to 10:00 p.m., Monday to Friday, Eastern time. If you call outside those hours, you can leave your name and number and they will call you back on the next business day.
3. Online Message: Visit their website and use the contact form to submit your inquiry. They’ll get back to you shortly.
4. Email: You can email them for general inquiries at info@advantagecarrentals.com.

To contact Advantage Rent a Car via email, contact them at info@advantagecarrentals.com.

Advantage Rent a Car’s customer service hours are as follows:

Phone Support: You can reach them 24/7 by calling their toll-free number, (800) 777-5500.

Lost and Found Assistance: For lost items during your rental, you can contact Advantage Lost and Found between 8:00 a.m. and 10:00 p.m., Monday to Friday, Eastern Time.

To cancel your Advantage Rent a Car reservation, follow these steps:

1. Online Cancellation:

• Visit the Advantage Rent a Car cancellation page.
• Fill in your confirmation number, then click on “Cancel Reservation.”
• Follow the instructions to cancel your booking.

2. Contact Customer Service:

• You can call Advantage Rent a Car’s customer service at (800) 777-5500. They are available 24/7 to assist you.

To obtain a refund from Advantage Rent a Car, follow these steps:

1. Online Cancellation:

• Visit the Advantage Rent a Car Cancellation page.
• If you already have a reservation, click on “Cancel Reservation.”
• Follow the instructions to cancel your booking.

2. Contact Customer Service:

• You can call Advantage Rent a Car customer service at (800) 777-5500. They are available 24/7 to assist you.

Advantage Rent a Car does not provide live chat. Use the contact information above to reach them.

To change or modify an Advantage Rent a Car reservation, follow these steps:

1. Log in to the web site or app: You can view, modify or cancel your reservation through the web site or the app.
2. Contact Customer Service: Reach out to Advantage Rent a Car’s customer service via phone or online. You can call them at (800) 777-5500 or send a message through their website. Explain the changes you need, such as adjusting your reservation dates, upgrading your vehicle, or modifying any other details.
   • Provide Reservation Information: When speaking with a representative, provide your reservation details, including the reservation number, pickup location, and dates. This will help them locate your booking quickly.
   • Specify Changes: Clearly state what changes you want to make. For example:
     • Let them know if you need to change the pickup or drop-off location.
     • If you want to upgrade to a different vehicle class, mention your preference.
     • Provide the new dates if you need to extend or shorten your rental period.
   • Be sure to confirm any changes before ending the call.

For international customers seeking assistance from Advantage Rent a Car, you can reach their customer service by dialing +1-800-777-5500.

To file a complaint with Advantage Rent a Car customer service, follow these steps:

1. Contact Advantage Customer Care:

• Phone: Call their customer care hotline at (800) 777-5500.
• Online: Visit the Customer Care page on their website.
• Email: You can also email your complaint to CustomerService@Advantage.com.

2. Provide Relevant Information:

• When contacting them, clearly describe your complaint. Be concise and provide any evidence or documentation you’ve collected.
• Include your reservation number, rental details, and other relevant information to help them identify your case.