Sixt Customer Service Contact Support Via Phone Email Exec Contacts

Sixt Car Rental is a German car rental company with a presence in more than 100 countries. Its subsidiary, myDriver, combines a car rental service with a driver.

Responsiveness rating

3/5

Sixt often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Sixt

We receive occasional complaints about Sixt. The car rental company provided a vehicle with a faulty clutch to one of our readers. And it placed this customer on a Do Not Rent list, and refused to refund her payment.

How to resolve a problem with Sixt

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Corporate address:
Sixt Executive GmbH
Zugspitzstraße 1
D-82049 Pullach
Telephone: +49 89 744440

Address for myDriver subsidiary:
MD Digital Mobility GmbH & Co. KG
Neue Grünstraße 17
D-10179 Berlin
Website: mydriver-international.com

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
https://www.sixt.com/#/

Phone Contacts

Customer Service: (888) 749-8111
Toll Free: (888) 749-8227

Email Contacts

[email protected]

For myDriver: [email protected]

Social Media Contacts

Twitter

Executive Contacts

Primary Contact
Vivian Castellat
Head of Customer Service, US
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
[email protected]

Managing Director Sixt Italy: [email protected]

Nicole Ambrosius
Senior Manager Damage BENELUX & Italy / Berlin office
Sixt GmbH & Co. Autovermietung KG
Grubenstraße 27
18055 Rostock
E-Mail: [email protected]
Tel.: +49 (0) 381 8070 – 3914

Secondary Contact
Todd Sazera
Executive Vice President
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
[email protected]

Detlev Paetsch
Chief Operating Officer
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
[email protected]

Chief Executive
Erich Sixt
CEO & Chairman of the Board
Dr.-Carl-von-Linde-Strasse 2
D-82049
Pullach
+49 (89) 74444-222
[email protected]

Fax: +49 (89) 74444-282