EgyptAir Customer Service Contacts

EgyptAir is the flag carrier airline of Egypt.  It was established in May 1932 and it became the seventh carrier in the world.The airline is based at Cairo International Airport, its main hub, operating scheduled passenger and freight services to more than 65 international cities in the Middle East, Europe, Africa, Asia, and the Americas.

EgyptAir Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about EgyptAir

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with EgyptAir

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

EgyptAir’s mailing address

90 Broad Street
Suite 501
New York, NY 90 Broad Street – Suite 501 New York, NY 10004 USA
https://www.egyptair.com/en/Pages/default.aspx

Customer service resources

Complaints form

EgyptAir’s social media channels

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EgyptAir’s executive customer service contacts

Primary Contact
Jessica OKeefe
Director of Sales
90 Broad Street
Suite 501
New York, NY 90 Broad Street – Suite 501 New York, NY 10004 USA
[email protected]

Secondary Contact
Tarek Adawy
Chief Executive U.S. u0026 Canada
90 Broad Street
Suite 501
New York, NY 90 Broad Street – Suite 501 New York, NY 10004 USA
[email protected]

Ramadan Tantawey
Customer Service Manager
90 Broad Street
Suite 501
New York, NY 90 Broad Street – Suite 501 New York, NY 10004 USA
[email protected]

Chief Executive
Captain Ahmed Adel
Chairman u0026 CEO
90 Broad Street
Suite 501
New York, NY 90 Broad Street – Suite 501 New York, NY 10004 USA
[email protected]

How to get professional help with your EgyptAir problem

If you need help with EgyptAir, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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