Zelle Customer Service Contacts

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Zelle is a digital payments network owned by Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo.

Responsiveness rating

rating
2/5

What you need to know about Zelle

Zelle generally does not respond to customer service queries. It passes most complaints along to its bank owners. Here's my guide on how the Zelle dispute process works. We get many many cases about money being sent to the wrong person. The latest swindle is the Zelle callback scam.

How to resolve a problem with Zelle

Zelle's banks are also generally unhelpful. Apply pressure to the executive contacts. Please see our guide on how to get your money back from a Zelle scam or accidental money transfer.

Address

5801 N. Pima Rd.
Scottsdale, AZ 85250
https://www.zellepay.com/


Phone Contacts

Main: (480) 483-4610
Toll Free: (800) 745-1560

Also, try Earlywarning.com


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Twitter


Executive Contacts

Primary Contact
Natalie Schwimer
Chief People Officer
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]

Secondary Contact
José Resendiz
Chief Operating Officer
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]

Mark Travi
Chief Financial Officer
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]

Chief Executive
Albert Ko
CEO
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]


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