Zelle is a digital payments network owned by Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo.
Responsiveness rating
What you need to know about Zelle
Zelle generally does not respond to customer service queries. It passes most complaints along to its bank owners. Here's my guide on how the Zelle dispute process works.
How to resolve a problem with Zelle
Zelle's banks are also generally unhelpful. Apply pressure to the executive contacts. Please see our guide on how to get your money back from a Zelle scam or accidental money transfer.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
5801 N. Pima Rd.
Scottsdale, AZ 85250
https://www.zellepay.com/
Phone Contacts
Main: 480-483-4610
Toll Free: 800-745-1560
Also, try Earlywarning.com
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Natalie Schwimer
Chief People Officer
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]
Secondary Contact
José Resendiz
Chief Operating Officer
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]
Mark Travi
Chief Financial Officer
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]
Chief Executive
Albert Ko
CEO
5801 N. Pima Rd.
Scottsdale, AZ 85250
[email protected]
This contact was published on May 9, 2023 and updated on May 29, 2023.
