AARP Customer Service Contacts

AARP, formerly known as the American Association of Retired Persons, is a nonprofit organization dedicated to empowering people aged 50 and older to choose how they live as they age. It provides a wide range of services, including advocacy, information, and member benefits such as discounts and insurance.

How to reach a person at AARP

Toll Free: (888) 687-2277

AARP Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about AARP

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with AARP

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

AARP’s mailing address

601 E Street, Northwest
Washington, D.C. 20049

AARP’s social media channels


AARP’s executive customer service contacts

Primary Contact
Angela Adams
Vice President, Customer Service
601 E Street, Northwest
Washington, D.C. 20049
[email protected]

Secondary Contact
Kevin Donnellan
Chief of Staff
601 E Street, Northwest
Washington, D.C. 20049
[email protected]

Chief Executive
Jo Ann Jenkins
601 E Street, Northwest
Washington, D.C. 20049
[email protected]

Frequently asked questions about AARP

What is AARP?

AARP, formerly the American Association of Retired Persons, is a United States-based interest group. It was founded in 1958 by Ethel Percy Andrus, Ph.D., a retired educator from California, and Leonard Davis, later the founder of the Colonial Penn Group of insurance companies.

AARP is a 501(c)(4) non-profit organization with a mission to enhance the quality of life for all as they age. The association advocates for positive social change and delivers value to members through information, advocacy and service. With nearly 38 million members, AARP is one of the most powerful lobbying groups in the United States.

How can I contact AARP customer service?

Does AARP have an online contact form?

Yes, you can find the online contact form here.

When can I contact AARP customer service?

Monday to Friday: 7 a.m. to 11 p.m. Eastern time.

How do I become an AARP member?

You can become an AARP member by signing up on the website, calling customer service, or mailing in a completed application form. Membership is open to anyone aged 50 and older.

What are the benefits of AARP membership?

AARP members receive various benefits, including discounts on travel, dining, entertainment, and insurance products, access to exclusive content and publications, and advocacy on issues affecting older Americans.

How do I renew my AARP membership?

Membership can be renewed online through the AARP website, by calling (888) 687-2277 or email [email protected]. You will receive a renewal notice before your membership expires with instructions on how to renew.

How do I update my membership information?

You can update your personal information through the AARP website, by calling (888) 687-2277 or email [email protected].

How do I subscribe to AARP publications?

AARP members automatically receive the AARP The Magazine and the AARP Bulletin. You can manage your subscriptions and preferences through your online account or by contacting customer service at (888) 687-2277 or email [email protected].

How do I take advantage of AARP discounts?

To access AARP discounts, simply show your membership card at participating businesses, or use your member ID when booking services online. A comprehensive list of discounts is available on the AARP website.

How do I file a claim or get information about my insurance policy?

For insurance claims or policy information, contact the insurance provider directly. AARP’s customer service can assist in directing you to the right contact if needed. Call (888) 687-2277 or email [email protected].

How to get professional help with your AARP problem

If you need help with AARP, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

Related Posts