AARP Customer Service Contacts

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AARP, Inc., formerly the American Association of Retired Persons, is a United States-based interest group. It was founded in 1958 by Ethel Percy Andrus, Ph.D., a retired educator from California, and Leonard Davis, later the founder of the Colonial Penn Group of insurance companies.

AARP is a 501(c)(4) non-profit organization with a mission to enhance the quality of life for all as they age. The association advocates for positive social change and delivers value to members through information, advocacy and service. With nearly 38 million members, AARP is one of the most powerful lobbying groups in the United States.

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What you need to know about AARP

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with AARP

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


601 E Street, Northwest
Washington, D.C. 20049

Phone Contacts

Main: 1-202-434-2277
Customer Service: 1-888-687-2277
Toll Free: 1-888-687-2277
International: 1-202-434-3525

Hours: Monday to Friday: 7 a.m. through 11 p.m. ET

Email Contacts

[email protected]

Customer Service Resources

Social Media Contacts


Executive Contacts

Primary Contact
Angela Adams
Vice President, Customer Service
601 E Street, Northwest
Washington, D.C. 20049
[email protected]

Secondary Contact
Kevin Donnellan
Chief of Staff
601 E Street, Northwest
Washington, D.C. 20049
[email protected]

Chief Executive
Jo Ann Jenkins
Chief Executive Officer
601 E Street, Northwest
Washington, D.C. 20049
[email protected]

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