AARP, Inc., formerly the American Association of Retired Persons, is a United States-based interest group. It was founded in 1958 by Ethel Percy Andrus, Ph.D., a retired educator from California, and Leonard Davis, later the founder of the Colonial Penn Group of insurance companies.
AARP is a 501(c)(4) non-profit organization with a mission to enhance the quality of life for all as they age. The association advocates for positive social change and delivers value to members through information, advocacy and service. With nearly 38 million members, AARP is one of the most powerful lobbying groups in the United States.
How to reach a person at AARP
Main: 1-202-434-2277
Customer Service: 1-888-687-2277
Toll Free: 1-888-687-2277
International: 1-202-434-3525
AARP Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Hours: Monday to Friday: 7 a.m. through 11 p.m. ET
Customer service resources
https://www.aarp.org/about-aarp/contact-us/
What you need to know about AARP
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with AARP
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
AARP’s mailing address
601 E Street, Northwest
Washington, D.C. 20049
https://www.aarp.org/
AARP’s executive customer service contacts
Primary Contact
Angela Adams
Vice President, Customer Service
601 E Street, Northwest
Washington, D.C. 20049
[email protected]
Secondary Contact
Kevin Donnellan
Chief of Staff
601 E Street, Northwest
Washington, D.C. 20049
[email protected]
Chief Executive
Jo Ann Jenkins
Chief Executive Officer
601 E Street, Northwest
Washington, D.C. 20049
[email protected]
How to get professional help with your AARP problem
If you need help with AARP, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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