Progressive Customer Service Contacts

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The Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

Responsiveness rating

rating
3/5

What you need to know about Progressive

Progressive has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Progressive

Like most communication service providers, Progressive normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

6300 Wilson Mills Rd
Mayfield Village, OH 44143
https://www.progressive.com/


Phone Contacts

Main: (440) ­461-­5000
Customer Service: (855) 758-0630
Toll Free: (800) ­776-­4737

Fax: (877) ­280-­5587


Email Contacts

Contact us page


Social Media Contacts

Facebook
Twitter

Online chat (via their website) Monday through Friday between 5:00 a.m. and midnight EST.


Executive Contacts

Primary Contact
Geoffrey Souser
National Director of Customer Care
6300 Wilson Mills Rd
Mayfield Village, OH 44143
(440) 620-3030
[email protected]

Secondary Contact
John Murphy
Customer Relationship Management President
6300 Wilson Mills Rd
Mayfield Village, OH 44143
(440) ­461-­5000
[email protected]

Chief Executive
Tricia Griffith
6300 Wilson Mills Rd
Mayfield Village, OH 44143
(440) 395-2017
[email protected]

[email protected]


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