Krogers
The Kroger Company is an American supermarket chain. The company is based in Cincinnati, Ohio.
What you need to know about Krogers
Kroger generally responds to customer service in a satisfactory manner.
- Kroger’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Kroger with our insider guide or through our executive contacts.
- Kroger's customer service policies are standard. Here are our frequently asked questions about Kroger.
How to resolve a problem with Krogers
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Krogers customer service executives
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Additional contacts
Krogers loyalty program
Kroger has a free Kroger Plus loyalty program that offers fuel points, digital coupons, and member-only discounts. They also offer Kroger Boost, a paid membership with free delivery and 2× fuel points, starting at $59/year.
Frequently asked questions about Kroger
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