The Kroger Company is an American supermarket chain. It is the largest supermarket chain in the United States Kroger operates 2,782 supermarkets and multi department stores in 35 states. The company is based in Cincinnati, Ohio.
Responsiveness rating
What you need to know about Kroger
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Kroger
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1014 Vine Street
Cincinnati, OH 45202-1100
https://www.kroger.com/
Phone Contacts
Main: (513) 762-4000
Toll Free: (800) 576-4377
Email Contacts
www.kroger.com
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Social Media Contacts
Executive Contacts
Primary Contact
Megan Shaffer
Vice President Of Retail Operations
1014 Vine Street
Cincinnati, OH 45202-1100
[email protected]
Secondary Contact
Mary Ellen Adcock
Senior Vice President Retail Operations
1014 Vine Street
Cincinnati, OH 45202-1100
[email protected]
Michael J. Donnelly
Executive Vice President and Chief Operating Officer
1014 Vine Street
Cincinnati, OH 45202-1100
[email protected]
Chief Executive
Rodney McMullen
1014 Vine Street
Cincinnati, OH 45202-1100
[email protected]
This contact was published on August 3, 2016 and updated on September 20, 2023.
