Krogers

The Kroger Company is an American supermarket chain. The company is based in Cincinnati, Ohio.

Telephone
Toll Free : (800) 576-4377
Mailing address
1014 Vine Street
Cincinnati, OH 45202-1100
Website
kroger.com

What you need to know about Krogers

Kroger generally responds to customer service in a satisfactory manner.

How to resolve a problem with Krogers

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Krogers customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Megan Shaffer
Vice President Of Retail Operations
Primary
Samantha Bock
Shared Services Administration Director
Secondary
Mary Ellen Adcock
Senior Vice President Retail Operations
Chief Executive
Rodney McMullen
Chief Executive
Chief Executive
Greg Foran
Chief Executive Officer

Additional contacts

Michael J. Donnelly
Executive Vice President and Chief Operating Officer

Krogers loyalty program

Kroger has a free Kroger Plus loyalty program that offers fuel points, digital coupons, and member-only discounts. They also offer Kroger Boost, a paid membership with free delivery and 2× fuel points, starting at $59/year.

Frequently asked questions about Kroger

Yes, you can find the online contact form here.
You can use your digital account by downloading the app.

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