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The Philadelphia Inquirer Customer Service Contacts

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The Inquirer is a a for-profit public corporation owned by the non-profit corporation, Lenfest Institute.

Responsiveness rating

rating
3/5

The Philadelphia Inquirer often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about The Philadelphia Inquirer

The Philadelphia Inquirer responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Philadelphia Inquirer

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

801 Market Street
Suite 300
Philadelphia, PA 19107
https://www.inquirer.com/

Phone Contacts

Main: (215) 854-2000

Mailing address
P.O. Box 8263
Philadelphia, PA 19101

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Jim Gorman
Vice President, Circulation
801 Market Street
Suite 300
Philadelphia, PA 19107
[email protected]

Secondary Contact
Gabriel Escobar
Executive Editor / Senior Vice President
801 Market Street
Suite 300
Philadelphia, PA 19107
[email protected]

Andy Harrison
Chief Operating Officer and Chief Financial Officer
801 Market Street
Suite 300
Philadelphia, PA 19107
[email protected]

Chief Executive
Elizabeth H. Hughes
Publisher and Chief Executive Officer
801 Market Street
Suite 300
Philadelphia, PA 19107
[email protected]

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This contact was published on October 1, 2018 and updated on November 12, 2023.