Delta Air Lines Customer Service Contacts

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Delta Air Lines is an American airline headquartered in Atlanta. It is one of the Big Three domestic carriers after its 2008 merger with Northwest Airlines.

Responsiveness rating


What you need to know about Delta Air Lines

The company responds to most customer complaints in a satisfactory manner. That being said, we have a planeload of Delta cases. They range from denied boarding problems to passport misunderstandings to voucher troubles.

How to resolve a problem with Delta Air Lines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


P.O. Box 20706
Atlanta, Ga 30320-6001

Phone Contacts

Main: (404) 715-2600
Customer Service: 800-455-2720

How to get through to an operator: Press”0″ three times or say “agent”

Customer care address is:

Customer Care
P.O. Box 20980
Department 980
Atlanta, Ga 30320-2980

Physical address is:

Delta Air Lines, Inc.
1030 Delta Boulevard
Atlanta, Ga 30354-1989

Customer Service Resources

Online comment/complaint form


Social Media Contacts


Executive Contacts

Primary Contact
Richard Cox
SVP Reservation Sales and Customer Care
Atlanta, GA 30320-6001
[email protected]


Secondary Contact
Heidi Gould
General Manager – Customer Care
P.O. Box 20706
Atlanta, GA 30320-6001
[email protected]

Chief Executive
Edward Bastian
P.O. Box 20706
Atlanta, Ga 30320-6001
[email protected]

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