Delta Air Lines is an American airline headquartered in Atlanta. It is one of the Big Three domestic carriers after its 2008 merger with Northwest Airlines.
Responsiveness rating
What you need to know about Delta Air Lines
The company responds to most customer complaints in a satisfactory manner. That being said, we have a planeload of Delta cases. They range from denied boarding problems to passport misunderstandings to voucher troubles.
How to resolve a problem with Delta Air Lines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
P.O. Box 20706
Atlanta, Ga 30320-6001
https://www.delta.com/
Phone Contacts
Main: (404) 715-2600
Customer Service: 800-455-2720
How to get through to an operator: Press”0″ three times or say “agent”
Customer care address is:
Customer Care
P.O. Box 20980
Department 980
Atlanta, Ga 30320-2980
Physical address is:
Delta Air Lines, Inc.
1030 Delta Boulevard
Atlanta, Ga 30354-1989
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Richard Cox
SVP Reservation Sales and Customer Care
Atlanta, GA 30320-6001
[email protected]
Secondary Contact
Heidi Gould
General Manager – Customer Care
P.O. Box 20706
Atlanta, GA 30320-6001
[email protected]
Chief Executive
Edward Bastian
CEO
P.O. Box 20706
Atlanta, Ga 30320-6001
[email protected]
This contact was published on November 21, 2014 and updated on November 15, 2023.
