Europcar Customer Service Contacts

Europcar is a French car rental company founded in 1949 in Paris. The head office of the holding company, Europcar Group S.A., is in Voisins-le-Bretonneux (Saint Quentin en Yvelines), France. Europcar operates in 140 different countries covering Europe, North America, The Middle East, Africa, Latin America, the Indian Ocean, the Caribbean and Asia Pacific.

Europcar Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Europcar

We receive few complaints about Europcar. The company did not send the necessary repair records required for this customer’s car insurance.

How to resolve a problem with Europcar

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

US address: 1000 Holcomb Woods Parkway, Suite 441 B, Roswell, GA 30076

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Europcar mailing address

3 avenue du Centre
Saint Quentin en Yvelines, France F-78881

Europcar social media channels

Europcar executive customer service contacts

Chief Executive
Caroline Parot
Chief Executive Officer
3 avenue du Centre
Saint Quentin en Yvelines, France F-78881
[email protected]

How to get professional help with your Europcar problem

If you need help with Europcar, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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