Rail Europe Customer Service Contacts

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Rail Europe, Inc. is a North American distributor of European rail products, representing over 50 railroads throughout Europe.

Responsiveness rating

rating
3/5

What you need to know about Rail Europe

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Rail Europe

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
https://www.raileurope.com/


Phone Contacts

Toll Free: (800) 622-8600
International: (847) 916-1001

Customer Care Center

Rail Europe North America Inc.
1350 East Touhy Avenue
Suite 200E
Des Plaines, IL 60018


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Shirlee Barry
Customer Relations Manager
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

Secondary Contact
Stacy Bartels
Director of Operations
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

Simone Ruf
Deputy Chief Commerical Officer
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

Chief Executive
Dau-Khoi NGUYEN
CEO​ ​& President
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]


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