Rail Europe, Inc. is a North American distributor of European rail products, representing over 50 railroads throughout Europe.
What you need to know about Rail Europe
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Rail Europe
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
https://www.raileurope.com/
Phone Contacts
Toll Free: (800) 622-8600
International: (847) 916-1001
Customer Care Center
Rail Europe North America Inc.
1350 East Touhy Avenue
Suite 200E
Des Plaines, IL 60018
Social Media Contacts
Executive Contacts
Primary Contact
Shirlee Barry
Customer Relations Manager
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]
Secondary Contact
Stacy Bartels
Director of Operations
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]
Simone Ruf
Deputy Chief Commerical Officer
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]
Chief Executive
Dau-Khoi NGUYEN
CEO & President
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]
This contact was published on August 27, 2015 and updated on October 26, 2023.