The Fresh Market Customer Service Contacts

The Fresh Market is a chain of gourmet supermarkets based in Greensboro, N.C.

How to reach a person at The Fresh Market

Customer Service:  (336) 389-5795

Toll Free: (866) 817-4367

The Fresh Market Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about The Fresh Market

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Fresh Market

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

The Fresh Market’s mailing address

628 Green Valley Road
Suite 500
Greensboro, NC 27408

The Fresh Market’s social media channels

X


The Fresh Market’s executive customer service contacts

Primary Contact
Andy Strevig
Regional Manager
628 Green Valley Road
Greensboro, NC 27408
AndyStrevig@thefreshmarket.net

LinkedIn

Secondary Contact
Brian Johnson
COO
628 Green Valley Road
Suite 500
Greensboro, NC 27408
brianjohnson@thefreshmarket.net

Chief Executive
Jason Potter
President and CEO
628 Green Valley Road
Suite 500
Greensboro, NC 27408
jasonpotter@thefreshmarket.net

Frequently asked questions about The Fresh Market

What is The Fresh Market email format?

The typical email format for The Fresh Market employees is firstname.lastname@thefreshmarket.net.

Can I return food to The Fresh Market?

Yes, you can return food to The Fresh Market. The stores generally accept returns for products that are unsatisfactory. A receipt may be required for a refund.

How do I unsubscribe from The Fresh Market?

To unsubscribe from The Fresh Market emails, click the “unsubscribe” link at the bottom of any promotional email it sends you.

How do I reset my password for The Fresh Market?

To reset your password for The Fresh Market online account, go to its website, click on the “Sign In” link, and then select “Forgot Password.” Follow the instructions to reset your password via the email address associated with your account.

Do you need a receipt to return products to The Fresh Market?

Yes, it is generally recommended to have a receipt when returning products to The Fresh Market. This helps ensure you receive a full refund or exchange.

How do I return goods to The Fresh Market?

To return goods to The Fresh Market, bring the product and your receipt to the customer service desk at any Fresh Market store. Explain the reason for your return, and they will assist you with a refund or exchange.

How do I permanently cancel my subscription to The Fresh Market?

To cancel a subscription or account with The Fresh Market, contact its customer service directly via phone at (866) 817-4367 or by email at CustomerServiceForms@thefreshmarket.net. For email subscriptions, you can usually unsubscribe using the link at the bottom of its emails. For other subscriptions, calling customer service is the best approach.

How can I write an email to The Fresh Market?

To write an email to The Fresh Market, you can use its general customer service email address if available, or use the contact form on its website. You can address specific concerns or inquiries using the typical email format: firstname.lastname@thefreshmarket.net if you know the specific person to contact.

How to get professional help with your The Fresh Market problem

If you need help with The Fresh Market, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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