The Fresh Market

The Fresh Market is a chain of gourmet supermarkets based in Greensboro, N.C.

Telephone
Main : (336) 272-1338
Customer service : (336) 389-5795
Toll Free : (866) 817-4367
Mailing address
628 Green Valley Road, Suite 500
Greensboro, NC 27408
Website
thefreshmarket.com

What you need to know about The Fresh Market

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Fresh Market

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

The Fresh Market customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Andy Strevig
Regional Manager
Secondary
Brian Johnson
COO
Chief Executive
Jason Potter
President and CEO

Frequently asked questions about The Fresh Market

The typical email format for The Fresh Market employees is firstname.lastname@thefreshmarket.net.
Yes, you can return food to The Fresh Market. The stores generally accept returns for products that are unsatisfactory. A receipt may be required for a refund.
To unsubscribe from The Fresh Market emails, click the "unsubscribe" link at the bottom of any promotional email it sends you.
To reset your password for The Fresh Market online account, go to its website, click on the "Sign In" link, and then select "Forgot Password." Follow the instructions to reset your password via the email address associated with your account.
Yes, it is generally recommended to have a receipt when returning products to The Fresh Market. This helps ensure you receive a full refund or exchange.
To return goods to The Fresh Market, bring the product and your receipt to the customer service desk at any Fresh Market store. Explain the reason for your return, and they will assist you with a refund or exchange.
To cancel a subscription or account with The Fresh Market, contact its customer service directly via phone at (866) 817-4367 or by email at CustomerServiceForms@thefreshmarket.net. For email subscriptions, you can usually unsubscribe using the link at the bottom of its emails. For other subscriptions, calling customer service is the best approach.
To write an email to The Fresh Market, you can use its general customer service email address if available, or use the contact form on its website. You can address specific concerns or inquiries using the typical email format: firstname.lastname@thefreshmarket.net if you know the specific person to contact.

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