Sandals Customer Service Contact Support Via Phone Email Exec Contacts- Elliott Report

Sandals Resorts owns and operates about a dozen resorts in the Caribbean. The all-inclusive resorts, located in Antigua, the Bahamas, Jamaica, and St. Lucia, cater to couples and offer such upscale amenities as gourmet dining, spa services, scuba diving and golf. The company additionally owns Beaches resorts that cater to families. The company was founded in 1981.

If Sandals canceled your vacation during the pandemic, here’s what you need to know: Can Sandals cancel my vacation and refuse to give me a refund?

Responsiveness rating

3/5

Sandals often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Sandals

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Sandals

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Unique Vacations Ltd. is an affiliate of the worldwide representative for Sandals and Beaches Resorts. We suggest you email the contacts for Unique Vacations before the remaining contacts for Sandals.

Unique Vacations
4950 SW 72nd Avenue, STE: 201,
Miami, FL 33155
(305) 284-1300 or (800) 327-1991
Fax: (305) 284-1336 (General/Customer Service)

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.