American Addiction Centers Customer Service Contact Support Via Phone Email Exec Contacts

American Addiction Centers was founded in 2011 when Foundations Recovery Network merged with Forterus. Their rehabilitation centers offer medical detox, residential treatment, and outpatient treatment. Treatment is available for alcohol abuse, prescription drug abuse, illicit drug abuse, and behavioral addictions.

Responsiveness rating

3/5

American Addiction Centers often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about American Addiction Centers

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with American Addiction Centers

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

200 Powell Place
Brentwood, TN 37027
https://americanaddictioncenters.org/

Phone Contacts

Main: (888) 966-8152
Customer Service: (615) 732-1616

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Lindsey Harris
Business Development
200 Powell Place
Brentwood, TN 37027
[email protected]

Secondary Contact
Thomas W. Doub, Ph.D.
Chief Clinical Officer and Chief Compliance Officer
200 Powell Place
Brentwood, TN 37027
[email protected]

Chief Executive
Michael Cartwright
Chief Executive Officer
200 Powell Place
Brentwood, TN 37027
888-969-9136
[email protected]