Nissan is a Japanese automaker with North American corporate headquarters in Franklin, Tenn.
How to reach a person at Nissan
Main: (615) 725-1000
Customer Service: (877) 664-2738
Toll Free: (800) 647-7261
Nissan Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Nissan
We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn’t honor its warranty.
How to resolve a problem with Nissan
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Nissan mailing address
One Nissan Way
Franklin, TN 37067
https://www.nissanusa.com/
Nissan executive customer service contacts
Primary Contact
Stephen Griffin
Total Customer Satisfaction
One Nissan Way
Franklin, TN 37067
Stephen.griffin@nissan-usa.com
Secondary Contact
Kim Less
VP of Aftersales
One Nissan Way
Franklin, TN 37067
Kim.less@nissan-usa.com
Chief Executive
Jérémie Papin
One Nissan Way
Franklin, TN 37067
jeremie.papin@nissan-usa.com
Alternatively, try jeremie.papin@mail.nissan.co.jp
Where is Nissan North America headquarters?
The headquarters of Nissan North America, Inc., is located at One Nissan Way, Franklin, Tennessee, 37067.
How do I contact Nissan North America?
Call Nissan North America (800) 647-7261.
Who owns Nissan North America?
Nissan North America is a subsidiary of Nissan Motor Corporation of Japan.
Who owns most of Nissan?
The Renault-Nissan-Mitsubishi Alliance acquired a significant stake in Nissan in 1999.
Who is the CEO of Nissan USA?
The CEO of Nissan USA ks Jérémie Papin.
What country is Nissan from?
Nissan originated in Japan.
Who makes Nissan engines?
Nissan manufactures engines for Nissan and INFINITI vehicles at its powertrain assembly plant in Decherd, Tennessee.
How to get professional help with your Nissan problem
If you need help with Nissan, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
