Nissan

Nissan is a Japanese automaker with North American corporate headquarters in Franklin, Tenn.

Telephone
Main : (615) 725-1000
Customer service : (877) 664-2738
Toll Free : (800) 647-7261
Mailing address
One Nissan Way
Franklin, TN 37067
Website
nissanusa.com

What you need to know about Nissan

We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn't honor its warranty.

How to resolve a problem with Nissan

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Nissan customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Stephen Griffin
Total Customer Satisfaction
Secondary
Kim Less
VP of Aftersales
Chief Executive
Jérémie Papin
Chief Executive

Frequently asked questions about Nissan

The headquarters of Nissan North America, Inc., is located at One Nissan Way, Franklin, Tennessee, 37067.
Call Nissan North America  (800) 647-7261.
Nissan North America is a subsidiary of Nissan Motor Corporation of Japan.
The Renault-Nissan-Mitsubishi Alliance acquired a significant stake in Nissan in 1999.
The CEO of Nissan USA ks Jérémie Papin.
Nissan originated in Japan.
Nissan manufactures engines for Nissan and INFINITI vehicles at its powertrain assembly plant in Decherd, Tennessee.

Outdated info? Report it here