Nissan Customer Service Contacts

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Nissan is the sixth-largest automaker in the world with North American corporate headquarters in Franklin, Tennessee.

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What you need to know about Nissan

We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn't honor its warranty.

How to resolve a problem with Nissan

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


One Nissan Way
Franklin, TN 37067

Phone Contacts

Main: (615) 725-1000
Customer Service: (877) 664-2738
Toll Free: (800) 647-7261

Email Contacts

[email protected]
[email protected]

Stuart Jackson: [email protected]
Jesse Verstraete: [email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Stephen Griffin
Total Customer Satisfaction
One Nissan Way
Franklin, TN 37067
[email protected]

Secondary Contact
Kim Less
VP of Aftersales
One Nissan Way
Franklin, TN 37067
[email protected]

Chief Executive
Jeremie Papin
2, Takaracho
[email protected]

Alternatively, try [email protected]