Nissan is the sixth-largest automaker in the world with North American corporate headquarters in Franklin, Tennessee.
Responsiveness rating
What you need to know about Nissan
We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn't honor its warranty.
How to resolve a problem with Nissan
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
One Nissan Way
Franklin, TN 37067
https://www.nissanusa.com/
Phone Contacts
Main: (615) 725-1000
Customer Service: (877) 664-2738
Toll Free: (800) 647-7261
Email Contacts
[email protected]
[email protected]
Stuart Jackson: [email protected]
Jesse Verstraete: [email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Stephen Griffin
Total Customer Satisfaction
One Nissan Way
Franklin, TN 37067
[email protected]
Secondary Contact
Kim Less
VP of Aftersales
One Nissan Way
Franklin, TN 37067
[email protected]
Chief Executive
Jeremie Papin
CEO
2, Takaracho
[email protected]
Alternatively, try [email protected]
This contact was published on December 19, 2014 and updated on September 5, 2023.