Cardone is a seller of new and remanufactured aftermarket auto parts and products.
Cardone Industries Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Cardone Industries
We receive occasional complaints about Cardone. Here’s a recent one where Cardone refused to respond to a customer.
How to resolve a problem with Cardone Industries
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Cardone Industries mailing address
5501 Whitaker Ave
Philadelphia, PA 19124
Cardone Industries social media channels
Cardone Industries executive customer service contacts
Primary Contact
Joe End
Director of Customer Experience
5501 Whitaker Ave
Philadelphia, PA 19124
jend@cardone.com
Secondary Contact
Tim McClave
Executive Vice President of Global Operations
5501 Whitaker Ave
Philadelphia, PA 19124
tmcclave@cardone.com
Chief Executive
Mike Carr
5501 Whitaker Ave
Philadelphia, PA 19124
mcarr@cardone.com
What is the telephone number for the technical department?
Call (888) 280-8324 or email tech@cardone.com.
How can I contact Cardone Industries customer service?
Call (800) 777-4780 or email customer@cardone.com.
When can I contact Cardone Industries customer service?
Monday to Friday, 8 a.m. to 5 p.m. Eastern time.
How can I cancel my contract with Cardone Industries customer service?
Call customer service at (800) 777-4780.
How can I place an order with Cardone Industries?
Placed an order through the Cardone Industries website, by phone, or through authorized distributors and retailers.
What payment methods are accepted?
Cardone Industries accepts major credit cards (Visa, MasterCard, American Express, Discover) and may offer additional payment options through the distributors and retailers.
How can I track my order?
After placing an order, you will receive a confirmation email with tracking information. You can also track your order through the “Order Tracking” section on the Cardone Industries website or by contacting customer service at (800) 777-4780.
What are the shipping options and delivery times?
Shipping options typically include standard, expedited, and express delivery. Delivery times vary based on the chosen shipping method and destination. Specific details can be found during the checkout process on the Cardone Industries website.
Does Cardone Industries offer free shipping?
Shipping policies vary based on the distributor or retailer you purchase from. It’s best to check with the specific seller for details on shipping costs and promotions.
What is the return policy for Cardone Industries?
Return policies can vary depending on the distributor or retailer. Generally, products can be returned within a specified period if they are unused and in the original packaging. Check with the place of purchase for specific return instructions and policies.
How do I initiate a return or exchange?
Contact the retailer or distributor where you made your purchase. They will provide instructions on how to return the item and process an exchange or refund.
How can I check the availability of a product?
Product availability can be checked directly on the Cardone Industries website or through authorized distributors and retailers.
Where can I find product specifications and manuals?
Product specifications and manuals are available on the product pages of the Cardone Industries website. If you need additional information, call customer service at (800) 777-4780.
Are Cardone Industries products covered by a warranty?
Yes, Cardone Industries offers warranties on its products. Warranty terms vary by product, so check the specific product page or contact customer service at (800) 777-4780 for details.
What should I do if I receive a defective or incorrect product?
Contact the retailer or distributor where you made your purchase immediately. They will provide instructions on how to return the item and obtain a replacement or refund.
Does Cardone Industries offer technical support for their products?
Yes, Cardone Industries offers technical support for its products. You can contact the technical support team at (800) 777-4780.
How to get professional help with your Cardone Industries problem
If you need help with Cardone Industries, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
