Address
Griffin House
161 Hammersmith Road, Hammersmith
London W6 8BS
https://www.virginmedia.com/
Phone Contacts
Main: +44 (0) 207 313 2000
Customer Service: 0345 454 1111 for broadband, TV and home phone customers, and 0345 6000 789 for mobile customers
Toll Free: 0800 052 2525
Broadband, TV and phone customers
150 free from a Virgin Media phone 0345 454 1111 from any other phone line
Mobile customers
789 free from a Virgin Mobile phone
0345 600 0789 from any other phone line
Customer Service Resources
Consumer Complaint Resolution Code of Practice
Write to:
Complaints, Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ.
Social Media Contacts
Executive Contacts
Primary Contact
Michelle Beville
Head Of Executive Complaints
Griffin House
161 Hammersmith Road, Hammersmith
, London W6 8BS
[email protected]
Secondary Contact
Gareth Turpin
Chief Commercial Officer – Mobile
Griffin House
161 Hammersmith Road, Hammersmith
London W6 8BS
[email protected]
Chief Executive
Lutz Schuler
Griffin House
161 Hammersmith Road, Hammersmith
London W6 8BS
[email protected]
This contact was published on November 25, 2018
